# Hindi AI Calling Scripts: 7 Outbound Use Cases

> Copy-ready Hindi and Hinglish scripts for AI voice calls: EMI reminder, COD confirmation, survey, admission, renewal, lead follow-up and feedback.

Source: https://edesy.in/blog/hindi-ai-calling-scripts-outbound-2026

**The best Hindi AI calling scripts are short, use "aap", state the reason in the first sentence, and
ask for one clear action**, usually in natural Hinglish rather than formal Hindi. Below are seven
copy-ready scripts for the outbound calls Indian businesses make most: EMI reminders, COD
confirmation, surveys, admission follow-up, renewals, lead follow-up and feedback. Each works as the
instructions for a [Hindi AI calling agent](https://edesy.in/ai-voice-assistant/languages/hindi-call-agent).

Words in `{{double braces}}` are variables: columns from your contact file, filled in per person.

> **Use these scripts today:** [Create a free Edesy account](https://voice-agent.edesy.in/?utm_source=edesy.in&utm_medium=blog&utm_campaign=hindi-ai-calling-scripts-outbound-2026), paste a script, and run a 50-call pilot — Rs 50 free credit, no demo needed.

## Five rules for Hindi calling scripts

1. **Hinglish over "shuddh" Hindi.** Say "payment", "order", "delivery", "confirm". Words like
   "bhugtan" or "pushti" sound like a government notice to most callers.
2. **Always "aap" and "ji".** "Ramesh ji, kya aap..." never "tum".
3. **Reason in the first sentence.** People decide in 5 seconds whether to stay on the call.
4. **One action per call.** Pay, confirm, answer, or book. Not all four.
5. **Say it is automated.** "Main XYZ ki taraf se ek automated call kar rahi hoon." Honesty keeps
   complaints low.

For why the language mix matters, see [Hindi-English code-switching in voice AI](https://edesy.in/blog/code-switching-voice-ai-hindi-english).

## 1. EMI / payment reminder

**Goal:** get a payment promise and send a payment link.

> Namaste {{name}} ji, main {{company}} ki taraf se ek automated call kar rahi hoon.
> Aapki {{amount}} rupaye ki EMI {{due_date}} ko due hai.
> Kya aap tab tak payment kar payenge?
>
> - **Haan:** "Bahut badhiya. Main aapko abhi payment link SMS par bhej rahi hoon."
> - **Pehle hi kar diya:** "Dhanyavaad! Hum apne record mein check kar lenge."
> - **Thoda time chahiye:** "Samajh sakti hoon. Aap kis tareekh tak payment kar payenge?"
>
> Aapke samay ke liye dhanyavaad, {{name}} ji.

**Capture:** outcome (will pay / already paid / needs time / dispute), promised date.
Edesy can send the payment link by SMS or WhatsApp during the call. For collections, calls must stay
within RBI's permitted hours; see [RBI guidelines for AI collection calls](https://edesy.in/blog/rbi-guidelines-ai-collections-voice)
and the detailed [Hindi EMI collection template](https://edesy.in/blog/emi-collection-voice-agent-template-hindi-2026).

The same opening in Devanagari, if your agent prompt uses Hindi script:

> नमस्ते {{name}} जी, मैं {{company}} की तरफ़ से एक ऑटोमेटेड कॉल कर रही हूँ।
> आपकी {{amount}} रुपये की EMI {{due_date}} को ड्यू है। क्या आप तब तक पेमेंट कर पाएँगे?

## 2. COD order confirmation

**Goal:** confirm the order before dispatch, to cut return-to-origin (RTO).

> Namaste {{name}} ji, main {{store}} se ek automated call kar rahi hoon.
> Aapne {{product}} order kiya hai, cash on delivery, {{amount}} rupaye.
> Kya main aapka order confirm kar doon?
>
> - **Haan:** "Dhanyavaad! Aapka order {{delivery_days}} din mein pahunch jaayega."
> - **Nahi / galti se hua:** "Koi baat nahi, main order cancel kar deti hoon."
> - **Address badalna hai:** "Theek hai, naya address bataiye."

**Capture:** confirmed / cancelled / address change, new address. More in
[COD confirmation: AI call vs WhatsApp vs IVR](https://edesy.in/blog/cod-confirmation-ai-call-vs-whatsapp-vs-ivr-2026).

## 3. Customer survey (CSAT)

**Goal:** three answers in under a minute.

> Namaste {{name}} ji, main {{company}} se ek automated call kar rahi hoon. Sirf teen sawaal hain.
> 1. Kya aapki service time par hui? Haan ya nahi?
> 2. 1 se 5 mein, aap kitne khush hain? 1 matlab bilkul nahi, 5 matlab bahut khush.
> 3. Hum kya behtar kar sakte hain?
> Dhanyavaad, aapka feedback humare liye bahut zaroori hai.

**Capture:** on_time (yes/no), score (1-5), suggestion (text). See
[AI phone surveys in Indian languages](https://edesy.in/blog/ai-phone-surveys-hindi-regional-languages-2026).

## 4. Admission enquiry follow-up

**Goal:** qualify interest and book a counselling call or campus visit.

> Namaste {{name}} ji, main {{college}} ki admissions team ki taraf se ek automated call kar rahi hoon.
> Aapne {{course}} ke baare mein poochha tha. Kya aap abhi bhi is saal admission lena chahte hain?
>
> - **Haan:** "Aap kis city se hain, aur aapke 12th ke marks kitne the?" then
>   "Kya main aapke liye counsellor ke saath call book kar doon? Kal subah ya shaam?"
> - **Abhi soch rahe hain:** "Koi baat nahi. Kya main aapko fees aur scholarship ki details WhatsApp kar doon?"

**Capture:** interested, city, marks, preferred slot. More in
[AI calling for college admission enquiries](https://edesy.in/blog/ai-calling-college-admission-inquiries-2026).

## 5. Renewal reminder (insurance, subscription, service plan)

> Namaste {{name}} ji, main {{company}} se ek automated call kar rahi hoon.
> Aapka {{plan}} {{expiry_date}} ko expire ho raha hai. Renew karne par aapka {{benefit}} jaari rahega.
> Kya main aapko renewal link bhej doon?

**Capture:** will renew / not renewing (reason) / call back. See
[subscription renewal reminder calls](https://edesy.in/blog/subscription-renewal-reminder-calls-ai-2026).

## 6. New lead follow-up

**Goal:** reach the lead within minutes and qualify.

> Namaste {{name}} ji, main {{company}} se bol rahi hoon, ek AI assistant. Aapne abhi {{product}}
> ke baare mein enquiry ki thi. Kya do minute baat kar sakte hain?
> Aap ise kab tak lena chahte hain? Aur aapka budget kitna hai?
> Kya main humare expert se aapki baat abhi karwa doon, ya kal ka time fix kar doon?

**Capture:** timeline, budget, transfer/booked slot. See
[speed to lead with AI callbacks](https://edesy.in/blog/speed-to-lead-ai-callback-new-leads-2026).

## 7. Post-service feedback with escalation

> Namaste {{name}} ji, main {{company}} se ek automated call kar rahi hoon. Kal aapke ghar par
> {{service}} hui thi. 0 se 10 mein, aap humein apne doston ko kitna recommend karenge?
>
> - **0-6:** "Maaf kijiye. Kya hua tha? Main aapki baat humari team se karwa deti hoon."
>   Then transfer to a person or create a callback.
> - **7-10:** "Bahut dhanyavaad! Aapka din shubh ho."

**Capture:** score, reason, escalated (yes/no).

## Test before you scale

Hindi voices differ in how they read numbers, dates and names. Before a full campaign:

1. Run a 20-50 call pilot to your own team and friendly customers.
2. Listen for amounts ("4,500" read as "chaar hazaar paanch sau"), dates and brand names.
3. Adjust spellings in the variables until the pronunciation is right.
4. Then launch; the [10,000-contact campaign playbook](https://edesy.in/blog/ai-calling-campaign-10000-contacts-india-2026) covers the rest.

Edesy agents speak Hindi and Hinglish, plus Bengali, Telugu, Gujarati, Tamil, Marathi, Kannada,
Malayalam, Odia and other Indian languages. The built-in templates include Hindi and Hinglish EMI
collection, appointment booking and order status. For a deeper look at Hindi voice agents, read
[Hindi AI voice agents explained](https://edesy.in/blog/hindi-ai-voice-agent).

## Run your first Hindi campaign

[Sign up free](https://voice-agent.edesy.in/?utm_source=edesy.in&utm_medium=blog&utm_campaign=hindi-ai-calling-scripts-outbound-2026),
paste one of these scripts, upload a small list and hear the calls today. Need help adapting a
script for your business? [Talk to us](https://edesy.in/contact).

## Related reading

- [Telugu AI calls for AP and Telangana businesses](https://edesy.in/blog/telugu-ai-calling-andhra-telangana-businesses-2026)
- [Gujarati AI calls for Gujarat businesses](https://edesy.in/blog/gujarati-ai-calling-gujarat-businesses-2026)
- [Getting caller names right on AI calls](https://edesy.in/blog/ai-voice-agent-caller-name-capture-india-2026)
- [AI voice pronunciation: Indian numbers and acronyms](https://edesy.in/blog/ai-voice-agent-pronunciation-numbers-acronyms-india-2026)
- [Hinglish vs pure Hindi for AI voice calls](https://edesy.in/blog/hinglish-vs-pure-hindi-ai-calls-2026)
- [Turn a telecaller script into an AI agent prompt](https://edesy.in/blog/telecaller-script-to-ai-voice-agent-prompt-2026)

## Frequently Asked Questions

### Should an AI calling script be in pure Hindi or Hinglish?

For most urban and semi-urban callers, natural Hinglish works best: Hindi sentence structure with common English words like order, payment, delivery and confirm. Pure, formal Hindi can sound stiff and even confuse people. Use formal Hindi for government and older rural audiences.

### How long should a Hindi outbound AI call be?

Aim for 30-60 seconds for reminders and confirmations, and under two minutes for surveys. State the reason in the first sentence and ask for one action. Longer calls lose people and cost more, because calls are billed per minute.

### How do I make the AI say amounts and dates correctly in Hindi?

Pass amounts and dates as variables in a spoken-friendly format, for example 'chaar hazaar paanch sau rupaye' or '5 October', and test them in a pilot. Listen to the first 20 recordings and fix any number, name or date the voice reads awkwardly.

### Should the AI use 'aap' or 'tum'?

Always 'aap' with customers, plus 'ji' after the name, for example 'Ramesh ji'. It is the respectful default in business calls across Hindi-speaking regions.

### Can I use these scripts on Edesy?

Yes. Paste a script into the agent's instructions, replace the words in double curly braces with columns from your contact file, and run a pilot campaign. Edesy also has built-in Hindi and Hinglish templates for EMI collection, appointments, order status and surveys.