# Missed Call Service Pricing in India 2026

> Missed call service pricing in India 2026: per-lead vs unlimited plans, number rental, GST, setup fee and KYC, with worked monthly bills at 1,000, 10,000 and 1,00,000 missed calls.

Source: https://edesy.in/blog/missed-call-service-pricing-india

**Short answer:** in India a missed call service costs a **monthly number rental plus a small
charge per captured call**. The typical market range is **₹0.20 to ₹0.50 per event**. On Edesy a
number is **₹499/month + ₹0.30 per event delivered to your webhook**, the log and CSV are free
without a webhook, and the **Unlimited plan is ₹1,498/month per number**. Add 18% GST to
everything.

[Get a Missed Call Number](https://missedcall.edesy.in/?utm_source=edesy.in&utm_medium=blog&utm_campaign=missed-call)

## How Missed Call Pricing Is Structured

Almost every Indian provider prices on some mix of three things:

| Component | What it pays for | Typical form |
|---|---|---|
| Number rental | Keeping a dedicated number live | Monthly or yearly fee |
| Per-event charge | Each captured call, or each one delivered to your system | Paise per event |
| Bundles or unlimited | Predictable cost at high volume | Fixed monthly fee with fair use |

Some providers bundle an SMS reply or credits into their packs; compare like for like and check
each provider's current pricing page rather than relying on old quotes.

## Edesy Pricing in Full

All prices exclude 18% GST.

### Pay as you go

| Item | Price |
|---|---|
| Number rental | ₹499/month per number |
| Missed call delivered to your webhook | ₹0.30 per event |
| Missed call with no webhook (log + CSV only) | Free, you pay only rental |
| Failed webhook delivery after all retries | Not charged |

Prepay the rental for a discount:

| Term | Price | Effective per month | Discount |
|---|---|---|---|
| 3 months | ₹1,349 | about ₹450 | 10% |
| 6 months | ₹2,549 | about ₹425 | 15% |
| 12 months | ₹4,499 | about ₹375 | 25% |

### Unlimited

| Item | Price |
|---|---|
| Unlimited plan (number + plan) | ₹1,498/month per number |
| Fair use | 1,00,000 events per number per month |
| Above fair use | ₹0.10 per event |

| Term | Price | Effective per month |
|---|---|---|
| 3 months | ₹3,999 | about ₹1,333 |
| 6 months | ₹7,499 | about ₹1,250 |
| 12 months | ₹13,499 | about ₹1,125 |

### Other charges and conditions

- **Setup fee:** a one-time setup fee may apply per number. It is shown before you buy.
- **No free trial:** new accounts get a ₹20 welcome wallet credit only.
- **Prepaid wallet:** recharge from ₹10. GST invoices include your GSTIN for input tax credit.
- **KYC:** required before a number is issued (details below).

The live table is always on the [pricing page](https://edesy.in/missed-call-service/pricing).

## The Break-Even Point: About 3,330 Events per Number

Unlimited costs ₹999 more per month than plain rental. At ₹0.30 per event:

> ₹999 / ₹0.30 = **3,330 events per number per month**

- Below about 3,330 webhook events a month: pay as you go is cheaper.
- Above it: Unlimited is cheaper, and the gap widens quickly.
- If you do not use a webhook at all, pay as you go costs only rental at any volume, but you work
  leads from the dashboard and CSV rather than in real time.

## Worked Examples

### 1,000 missed calls a month, one number

| Setup | Before GST | With 18% GST |
|---|---|---|
| PAYG, no webhook (CSV only) | ₹499 | ₹588.82 |
| PAYG with webhook | ₹499 + ₹300 = ₹799 | ₹942.82 |
| Unlimited | ₹1,498 | ₹1,767.64 |

**Pick:** pay as you go. If your team works from a daily CSV, you pay only rental.

### 10,000 missed calls a month, one number

| Setup | Before GST | With 18% GST |
|---|---|---|
| PAYG, no webhook | ₹499 | ₹588.82 |
| PAYG with webhook | ₹499 + ₹3,000 = ₹3,499 | ₹4,128.82 |
| Unlimited | ₹1,498 | ₹1,767.64 |

**Pick:** Unlimited if you want real-time delivery to a CRM. You are well past the 3,330 break-even.

### 1,00,000 missed calls a month

At this volume the response usually comes in bursts (TV, rallies, launches), and each number has
a cap on simultaneous calls. So the realistic setup is **several numbers**. Example with four
numbers, 25,000 events each:

| Setup | Before GST | With 18% GST |
|---|---|---|
| PAYG with webhook | 4 x ₹499 + ₹30,000 = ₹31,996 | ₹37,755.28 |
| Unlimited x 4 | 4 x ₹1,498 = ₹5,992 | ₹7,070.56 |

Even on a single number, 1,00,000 webhook events cost ₹30,499 on pay as you go versus ₹1,498 on
Unlimited (exactly at the fair-use limit).

### Above fair use

One number receiving 1,50,000 events in a month on Unlimited:
₹1,498 + (50,000 x ₹0.10) = **₹6,498** before GST.

Run your own numbers in the
[missed call campaign cost calculator](https://edesy.in/tools/missed-call-campaign-cost-calculator).

## Cost per Lead, Not Cost per Call

The real metric is what each **unique, worked lead** costs you:

- Every call is a separate event. One person calling three times is three events.
- The dashboard shows **unique callers**; use that to compute cost per lead.
- De-duplicate repeat callers in your CRM or sheet before follow-up.

Example: 10,000 events from 7,000 unique callers on Unlimited costs ₹1,498, or about **₹0.21 per
unique lead** before GST. The same on pay as you go with a webhook is ₹3,499, or **₹0.50 per
unique lead**.

## What Is Included and What Is Extra

| Included in the price | Available on request (not in the listed price) |
|---|---|
| Auto-reject, caller not charged | SMS or WhatsApp auto-reply |
| Real-time caller log, search and filters | Automatic voice callback |
| Dashboard with unique callers and daily chart | Connecting Salesforce, Zoho, HubSpot or an in-house CRM (we set it up for you) |
| CSV export up to 1M rows | Repeat-caller de-duplication window |
| Signed webhook with retries and replay | |
| REST API | |
| Team access | |

Sending leads to [Edesy CRM](https://edesy.in/crm) needs no extra integration work: paste the CRM's webhook URL into
the missed call portal. The CRM has a free plan.

## KYC Requirements

Indian telecom rules require identity verification before a number is issued. Review is usually
done within 24 hours.

| Business type | Documents |
|---|---|
| Individual | PAN + Aadhaar |
| Proprietor | PAN + Aadhaar + address proof |
| Partnership / LLP | PAN, registration, authorisation letter, address proof |
| Private / public limited | All of the above + GST certificate |

## How to Keep the Bill Low

1. **Skip the webhook for small campaigns.** Work the CSV and pay only rental.
2. **Move to Unlimited past about 3,330 events a month** on any single number.
3. **Prepay** the rental if the campaign runs longer than three months.
4. **Retire numbers** when campaigns end; rental is per number.
5. **Make sure your webhook endpoint returns 2xx.** Failed deliveries are refunded, but retries
   and replays create work you do not need.

## Comparing Providers

Check current pricing directly with each provider. When you compare, ask:

- Is the per-event charge on every call, or only on events delivered to your system?
- Is there a monthly minimum or a bundle you must buy?
- What happens to leads when your balance runs out?
- Is the webhook signed and retried, and are failed deliveries charged?
- Is GST included in the quoted price?

A neutral overview of the Indian market is on
[missed call service providers in India](https://edesy.in/missed-call-service/providers-india).

[Get a Missed Call Number](https://missedcall.edesy.in/?utm_source=edesy.in&utm_medium=blog&utm_campaign=missed-call)
or see the full [missed call service](https://edesy.in/missed-call-service) page.

## Related Reading

- [What is a missed call service?](https://edesy.in/blog/what-is-missed-call-service)
- [How to set up a missed call campaign](https://edesy.in/blog/how-to-set-up-missed-call-campaign)
- [Missed call service pricing](https://edesy.in/missed-call-service/pricing)
- [Missed call campaign cost calculator](https://edesy.in/tools/missed-call-campaign-cost-calculator)
- [Virtual phone number pricing](https://edesy.in/virtual-phone-number/pricing)

## Frequently Asked Questions

### How much does a missed call service cost in India?

Typical Indian pricing is a monthly number rental plus around ₹0.20 to ₹0.50 per captured event. On Edesy a number is ₹499 a month plus ₹0.30 per event delivered to your webhook, and the dashboard log and CSV are free if you do not use a webhook. The Unlimited plan is ₹1,498 a month per number. All prices are plus 18% GST.

### When is the Unlimited plan cheaper than pay as you go?

The Unlimited plan costs ₹999 more than the number rental. At ₹0.30 per event, that equals about 3,330 webhook events a month per number. Above that, Unlimited is cheaper.

### Is there a free trial?

No. New accounts receive a small ₹20 welcome wallet credit, but there is no free trial or free monthly allowance of missed calls.

### Is GST charged on missed call service?

Yes, 18% GST is added to all prices. You get a GST invoice, and if you add your GSTIN you can claim input tax credit.

### Is there a setup fee?

A one-time setup fee may apply per number, depending on the number. It is shown in the buy dialog before you pay.

### What happens if my wallet runs out?

Missed calls are still captured in the log and CSV, and the account owner gets an email alert, so you do not lose leads while you recharge.