The market leader against the modern AI-native alternative
Salesforce dominates enterprise CRM. Freshsales offers better value with native AI and calling. Choose based on scale and budget.
Side-by-side feature comparison
Feature | Salesforce | Freshsales |
|---|---|---|
Enterprise Scale | Unlimited | Good |
AI Features | Einstein (premium) | Freddy (included) |
Built-in Phone | Add-on | |
Price | $25-$330 | $0-$69 |
Customization | Unlimited | Limited |
Compare plans and pricing tiers
Starter
$25/user/month
Professional
$80/user/month
Enterprise
$165/user/month
Unlimited
$330/user/month
Free
$0
Growth
$15/user/month
Pro
$39/user/month
Enterprise
$69/user/month
Pros
Cons
Pros
Cons
Recommendations based on your specific needs
Enterprise
Salesforce is the enterprise standard
Growing SMB
Better value with AI included
High-velocity sales
Built-in dialer saves money
Freshsales for modern, AI-powered sales at lower cost. Salesforce for enterprise complexity and scale.
Our AI products work with both Salesforce and Freshsales. Automate lead qualification, customer calls, and workflows regardless of which CRM you choose.
AI Voice Assistant for Salesforce
AI Voice Assistant for Freshsales
AI Chatbot integration for both CRMs
Workflow automation connecting either platform
Common questions about this comparison
Try our AI products with any CRM. Free demo, no credit card required.