Compare the market leader against the best value CRM to find your perfect match
Salesforce offers unmatched enterprise capabilities but at a premium price. Zoho CRM delivers 80% of the features at 30% of the cost, making it ideal for SMBs and cost-conscious enterprises.
Side-by-side feature comparison
Feature | Salesforce | Zoho CRM |
|---|---|---|
Free Plan | ||
Starting Price | $25/user/mo | $14/user/mo |
Enterprise Price | $165/user/mo | $40/user/mo |
Customization | Unlimited | Good |
AI Assistant | Einstein | Zia |
Ecosystem | AppExchange | Zoho Suite |
Learning Curve | Steep | Moderate |
Indian Market Support | Good | Excellent |
Compare plans and pricing tiers
Starter
$25/user/month
Professional
$80/user/month
Enterprise
$165/user/month
Unlimited
$330/user/month
Free
$0
Standard
$14/user/month
Professional
$23/user/month
Enterprise
$40/user/month
Ultimate
$52/user/month
Pros
Cons
Pros
Cons
Recommendations based on your specific needs
Large enterprise
Salesforce scales better for 1000+ users
Growing SMB
Zoho offers enterprise features at SMB prices
Using other Zoho products
Native Zoho ecosystem integration
Need maximum customization
Salesforce's Apex coding allows anything
Indian business
Zoho has better local support and INR pricing
Zoho CRM offers exceptional value, providing enterprise-grade features at SMB prices. Choose Salesforce only if you need its unmatched customization capabilities or have existing Salesforce ecosystem investments.
Our AI products work with both Salesforce and Zoho CRM. Automate lead qualification, customer calls, and workflows regardless of which CRM you choose.
AI Voice Assistant for Salesforce
AI Voice Assistant for Zoho CRM
AI Chatbot integration for both CRMs
Workflow automation connecting either platform
Common questions about this comparison
Try our AI products with any CRM. Free demo, no credit card required.