CRMs designed for online retail and D2C brands
E-commerce businesses need CRMs that integrate with their store platform, segment customers by purchase behavior, automate marketing campaigns, and track customer lifetime value.
Common pain points that the right CRM solves
Need seamless connection to Shopify, WooCommerce, etc.
Segment by RFM, purchase history, cart abandonment
Thousands of customers with varied behaviors
Customers interact via web, email, social, chat
What to look for when evaluating CRMs
E-commerce Integration
CriticalConnect to your store platform
Customer Segmentation
CriticalRFM and behavioral segments
Email Marketing
CriticalCampaigns and automation
Purchase History
CriticalFull order history in CRM
CLV Tracking
ImportantCustomer lifetime value
Top-rated options for this industry
4.4
Best for: D2C with marketing focus
Free
4.2
Best for: Value-conscious stores
$14/user/mo
4.1
Best for: High-velocity e-comm
Free
Real scenarios where CRM drives results
AI chatbot and voice for customer service and upselling.
24/7 customer support
Order status inquiries
Product recommendations
WhatsApp commerce
Our AI products enhance any CRM for industry-specific workflows.