# Billing and Rates

> How Edesy Phone billing works - a prepaid wallet pays number rental and per-minute calls, the rate is shown before you dial, and new accounts get Rs 20 credit.

Source: https://edesy.in/docs/business-phone/getting-started/billing

Edesy Phone runs on a prepaid INR wallet. Number rental and calls are deducted from it. There is no plan fee and no per-user fee.

## What you pay for

| Item | Price |
|---|---|
| Landline (local) number | Rs 449 a month, Rs 0 setup |
| Mobile or 92-series number | Rs 499 a month, Rs 0 setup |
| Calls | Billed per minute from your wallet; the rate is shown before you dial |
| Welcome credit | Rs 20 on every new Edesy account, no card needed |

All prices exclude 18% GST.

## Seeing the rate before you call

The per-minute rate for your workspace is shown under the dialler on the **Phone** page, along with how calls are billed. When you switch the dialler to **Via my phone**, the hint shows the rate for that mode and which mobile we ring first.

Call via my phone places two calls (your mobile, then the customer), so it costs a little more than a computer call.

After the call, the summary and the **Calls** page show what it cost.

## Topping up

Open **Wallet**, enter an amount (minimum Rs 100) or pick a quick amount, and pay. GST is added at checkout. The **Wallet** page lists every top-up, rental charge and call.

## Low balance

A low-balance alert appears in the portal when your balance runs low. If the balance is less than one minute of calling, call via my phone shows **Add credit to your wallet to call** and will not start.

## Number rental

The first month's rental is charged when you buy the number. It then renews monthly from your wallet. Keep enough balance for the renewal if the number is printed or listed anywhere.