# Install the App

> Install Edesy Phone as a web app (PWA) on Android with Chrome, or on Windows, macOS and Linux with Chrome or Edge. No app store needed.

Source: https://edesy.in/docs/business-phone/getting-started/install-the-app

Edesy Phone is an installable web app. You install it from the browser at [phone.edesy.in](https://phone.edesy.in); there is no Play Store or App Store listing and no installer to download. Once installed, it opens full screen on the dialler, with **Phone** and **Calls** shortcuts.

## Android (Chrome)

1. Open **Chrome** and go to [phone.edesy.in](https://phone.edesy.in). Sign in.
2. Tap the **three-dot menu** at the top right.
3. Tap **Install app**. On some phones it is **Add to Home screen**, then **Install**.
4. Open **Edesy Phone** from your home screen. Long-press the icon for the shortcuts.

## Computer (Chrome)

1. Go to [phone.edesy.in](https://phone.edesy.in) and sign in.
2. Click the **install icon** at the right of the address bar. Or open the three-dot menu, then **Cast, save and share**, then **Install page as app** (older Chrome versions show **Install Edesy Phone** in the menu).
3. Click **Install**. Edesy Phone opens in its own window.

## Computer (Edge)

1. Go to [phone.edesy.in](https://phone.edesy.in) and sign in.
2. Click the **App available** icon in the address bar, or open the **...** menu, then **Apps**, then **Install this site as an app**.
3. Click **Install**, then pin it to the taskbar if you like.

## How the installed app behaves

| Behaviour | Detail |
|---|---|
| Updates | Automatic. The app never caches its own code, so each launch loads the latest version |
| Offline | If there is no connection, a friendly offline page appears instead of a browser error |
| Incoming calls | Ring your verified mobile like a normal call; the app does not need to be open |
| Browser calls on a phone | Drop when the screen locks. Keep the screen on, or use [call via my phone](https://edesy.in/docs/business-phone/calling/call-via-my-phone) |

## Remove the app

- **Android:** long-press the icon and choose **Uninstall** or **Remove**.
- **Chrome or Edge:** open Edesy Phone, open the window's menu and choose **Uninstall Edesy Phone**.

Removing the app does not change your account, numbers or history.

## Troubleshooting

**No Install option.** Check that you are in Chrome or Edge itself, not an in-app browser (for example a link opened inside a chat app). Everything also works in a normal browser tab.

**Microphone blocked.** Allow microphone access for phone.edesy.in in the browser's site settings, then test it in the Phone page's audio settings.
