# Edesy CRM

> Edesy CRM docs - connect an Edesy AI voice agent, call any lead with an AI agent from the contact page, and get each call's outcome, summary and recording on the contact timeline.

Source: https://edesy.in/docs/crm

[Edesy CRM](https://edesy.in/crm) keeps your leads, contacts, pipeline and follow-ups in one place. It uses the same Edesy login as the other Edesy apps and has a free plan.

These docs cover calling your leads with an [Edesy AI voice agent](https://edesy.in/ai-voice-agent): the agent phones the lead, has the conversation in the lead's language, and the result comes back to the contact in the CRM.

## Call leads with an AI voice agent

1. [Connect a voice agent](https://edesy.in/docs/crm/voice-agent/connect) to your CRM. You do this once per CRM.
2. [Call a lead](https://edesy.in/docs/crm/voice-agent/call-a-lead) from the contact page, picking which agent makes the call.
3. [Read the outcome](https://edesy.in/docs/crm/voice-agent/call-outcomes) on the contact: the disposition, a summary, the transcript and the recording. The lead's status moves when the call settles it, for example to Qualified, or to Unqualified when the lead says they're not interested.

## What you need

- An Edesy CRM workspace where you are an admin.
- An Edesy voice agent workspace ([voice-agent.edesy.in](https://voice-agent.edesy.in)) with at least one agent and a phone number it can call from. See the [voice agent quick start](https://edesy.in/docs/voice-agent/getting-started/quick-start).
- Contacts with phone numbers.

## Related

- [Send missed-call leads to Edesy CRM](https://edesy.in/docs/missed-call/guides/send-leads-to-edesy-crm)
- [AI cold calling](https://edesy.in/ai-cold-calling)
- [Voice agent docs](https://edesy.in/docs/voice-agent)