# Pricing

> IVR Studio pricing - Rs 1.50 per minute from a prepaid wallet, Rs 20 free credit on sign-up, number rental, GST invoices.

Source: https://edesy.in/docs/ivr/getting-started/pricing

IVR Studio costs Rs 1.50 per minute, billed per started minute from a prepaid INR wallet. Calls with zero duration, such as unanswered or rejected calls, are not charged. New accounts get Rs 20 of free credit on sign-up with no card needed. Number rental is separate. All prices exclude 18% GST.

## Rates

| Item | Price |
|---|---|
| IVR call minutes (inbound, outbound API, test calls) | Rs 1.50 per minute, per started minute |
| Calls with zero duration (no answer, busy, rejected) | Free |
| Free credit on sign-up | Rs 20, no card needed |
| Mobile or 92-series number | Rs 499 per month |
| Landline number | Rs 449 per month |
| Toll-free number | Rs 999 per month |
| Number setup | Rs 0 |

All prices exclude 18% GST.

## IVR + forwarding package

For a business that wants a ready number, IVR and forwarding on one bill, sales can quote a package: Rs 2,500 setup plus Rs 1,299 per month, including 1 number, the IVR, sequential forwarding to 4 numbers and 500 minutes, then Rs 1.50 per minute. [Talk to us](https://edesy.in/demo).

## Wallet and invoices

- Prepaid INR wallet, topped up with Razorpay. Usage is deducted in real time.
- GST invoices as PDF and by email. Add your GSTIN to claim Input Tax Credit.
- Each call's price appears in [Call Logs](https://edesy.in/docs/ivr/logs/call-logs) and in the API status callback (`price`, `currency`).
- If the balance is too low, new calls and test calls fail with `402 insufficient_balance`.

## FAQ

### How is a call billed?

Per started minute at Rs 1.50. A 61-second call is billed as 2 minutes.

### Are unanswered calls charged?

No. Calls with zero duration are free.

### What does the Rs 20 free credit cover?

About 13 minutes of IVR calls at Rs 1.50 per minute. No card is needed to get it.

### Is there a monthly platform fee?

No. You pay for minutes and for any numbers you rent.

### Do prices include GST?

No. All prices exclude 18% GST, which is added on the invoice.

### Can I get volume pricing?

For large volumes, [contact sales](https://edesy.in/contact).

See also the [IVR pricing page](https://edesy.in/ivr/pricing).