# Pricing and Limits

> Edesy SIP trunk pricing (Rs 0.50/min, 60-second pulse, unanswered calls free), number rental, prepaid wallet, and the limits that apply to trunks and test calls.

Source: https://edesy.in/docs/sip-trunking/getting-started/pricing-and-limits

SIP trunk calls on Edesy cost **Rs 0.50 per minute**, billed in 60-second pulses, and unanswered calls are not charged. Numbers are rented monthly with no setup fee. Calls are paid from a prepaid INR wallet topped up with Razorpay, and every price on this page excludes 18% GST.

## Call pricing

| Item | Price |
|---|---|
| Calls over a termination trunk or to a SIP destination | Rs 0.50/min |
| Billing pulse | 60 seconds |
| Unanswered calls (busy, no answer, failed) | Free |
| Setup fee | Rs 0 |
| Minimum commitment | None |

## Number rental

| Number type | Monthly rental |
|---|---|
| Mobile / 92-series | Rs 499 |
| Landline | Rs 449 |
| Toll-free | Rs 999 |

Supported numbers can be prepaid for several months and renew automatically. KYC is required before you buy a number.

## Wallet and invoices

- Calls are deducted from your prepaid wallet in real time.
- Before an outbound trunk call starts, Edesy checks that your wallet can cover it. If the balance is too low, the call is declined with `402 Payment Required`.
- GST invoices are issued as PDF and by email. Add your GSTIN to claim Input Tax Credit.
- Transactions can be exported as CSV.

## Limits

| Limit | Value |
|---|---|
| Max concurrent calls per trunk | 1 to 10,000, default 50. See [Channels and Limits](https://edesy.in/docs/sip-trunking/termination-trunks/channels-and-limits). |
| Outbound caller ID | Must be a number you own on Edesy |
| Password reveal | 5 per hour per workspace, each one audit-logged |
| Test calls (trunk and destination) | 5 per hour per workspace, billed from the wallet |
| Codecs | G.711 μ-law and A-law |

## FAQ

### How is a 61-second call billed?

As two minutes. Billing is in 60-second pulses, so each started minute counts as a full minute.

### Am I charged for calls that are not answered?

No. Busy, no-answer and failed calls are free.

### Do inbound SIP calls cost the same as outbound?

Yes. Calls to a SIP destination and calls out through a termination trunk are both billed at Rs 0.50/min.

### Is there a monthly fee for a trunk?

No. You pay for minutes and for the numbers you rent. Creating a trunk is free.

### What happens when my wallet runs low during a call?

The call length is capped at what your balance can cover when the call starts. Top up before running large volumes.

### Are test calls charged?

Yes, test calls are real calls and are billed from the wallet at the normal rate.

### Do prices include GST?

No. All prices exclude 18% GST, which is added on the invoice.

### What about bring-your-own-carrier calls?

Pricing for calls that use your own carrier depends on the setup. [Contact us](https://edesy.in/contact) with your carrier and expected volume.