# CRM Integrations

> Every way to connect Edesy voice agents to a CRM - the native Edesy CRM integration, done-for-you connectors for HubSpot, Salesforce, Zoho, GoHighLevel and Pipedrive, Zapier, n8n, and webhooks with the Calls API.

Source: https://edesy.in/docs/voice-agent/integrations

A CRM integration does two jobs: it sends leads to a voice agent to call, and it brings the result of each call back to the lead. Pick the route that matches the CRM you use.

| Your CRM | How it connects | Leads to call | Results back to the CRM |
|---|---|---|---|
| [Edesy CRM](https://edesy.in/docs/voice-agent/integrations/edesy-crm) | Native, built by Edesy | Call any contact from the CRM | Disposition, summary, transcript and recording on the contact; lead status updates |
| HubSpot, Salesforce, Zoho, GoHighLevel, Pipedrive | [CRM integration service](https://edesy.in/services/voice-agent-crm-integration): we build and run the connector for you | From the CRM's own triggers | Written back to the CRM record |
| Any CRM that Zapier supports | [Zapier app](https://edesy.in/docs/voice-agent/api/zapier) | **Start Call** action | Triggers for finished calls, recordings and extracted data |
| Any CRM, self-hosted automation | [n8n node](https://edesy.in/docs/voice-agent/api/n8n) | Start a call from a workflow | Call events into the workflow |
| Anything with an API | [Calls API](https://edesy.in/docs/voice-agent/api/calls) + [webhook subscriptions](https://edesy.in/docs/voice-agent/api/webhook-subscriptions) | `POST /api/v1/calls` | Signed `call.analyzed` events to your endpoint |

## Which one to use

- **You use Edesy CRM, or are choosing a CRM:** use the native integration. Nothing to build, and every call result lands on the contact.
- **You use HubSpot, Salesforce, Zoho, GoHighLevel or Pipedrive and want it done for you:** use the CRM integration service.
- **You already automate with Zapier or n8n:** use their Edesy app or node.
- **You have developers:** call the API directly and subscribe to `call.analyzed`. A worked example: [Pipedrive voice bot](https://edesy.in/blog/pipedrive-ai-voice-agent-integration-2026).

All voice agent CRM integrations: [/ai-voice-agent/integrations](https://edesy.in/ai-voice-agent/integrations).