# White-Label Partner Portal

> Resell Edesy voice agents under your own brand. The partner portal manages client workspaces, credit allocation, client rates and margins, branding, a custom domain and two billing models.

Source: https://edesy.in/docs/voice-agent/whitelabel

The white-label partner portal lets agencies and resellers run Edesy voice agents under their own brand. From the portal you create a workspace for each client, allocate credits from your organisation's pool, set each client's per-minute rate or markup, and track your margin. Clients see your name, logo, colours, support email and custom domain.

## Plans

| Plan | Price | Includes |
|------|-------|----------|
| Monthly | ₹40,000/month | 10,000 minutes |
| One-time | ₹2,00,000 one-time | 50,000 minutes and a dedicated server |

Prices are ex-GST (+18% GST). Contact us to apply.

## What the portal does

| Area | What you can do |
|------|-----------------|
| Dashboard | See your credit pool, client usage and margin at a glance |
| Clients | Create clients, set each client's rate or markup, and change their settings |
| Workspaces | Create client workspaces and allocate credits to them |
| Margin | See your margin per client, from your cost rate and each client's rate |
| Usage | Track minutes and spend across clients |
| Billing | Top up your pool, view plans and your white-label purchase |
| Team | Invite your own staff (owner, admin or viewer) |
| Settings | Organisation details, branding and custom domain |

## Billing models

| Model | Who bills the client | Use it when |
|-------|---------------------|-------------|
| Agency collects | You invoice your clients; you buy credits from Edesy | You already bill clients for other services |
| Platform collects | Clients pay through the platform at the rate you set | You want collection handled for you |

## Client rates and margin checks

- Set each client's per-minute rate directly or as a markup on your cost.
- The portal checks margin against your actual cost rate and blocks a client rate below it.
- Credits move from your organisation pool to a client workspace when you allocate them.

## Branding and domain

| Setting | Effect |
|---------|--------|
| App name | Replaces "Edesy" in the client dashboard |
| Logo URL | Your logo in the dashboard |
| Primary colour | Your brand colour |
| Support email | Where clients are told to write for help |
| Primary domain | Your custom domain for client access |

## Get started

1. Apply for a partner account with the [Edesy team](https://voice-agent.edesy.in).
2. Sign in to the partner portal at `voice-agent-partner.edesy.in`.
3. Complete onboarding: organisation details, branding and domain.
4. Buy or top up credits for your pool.
5. Create your first client, set its rate and allocate credits to its workspace.
6. Build agents in the client workspace, or let the client build their own.

## FAQs

**Do my clients see Edesy anywhere?**
The dashboard uses your app name, logo, colours, support email and domain.

**Can I set different rates for different clients?**
Yes. Each client has its own rate or markup.

**What happens when a client runs out of credits?**
Allocate more from your pool. Calls need credits in the client workspace.

**Can I resell under a revenue share instead?**
Revenue-share arrangements are available. Contact us to discuss.

## Related

- [Workspaces and roles](https://edesy.in/docs/voice-agent/workspace/roles)
- [Billing and credits](https://edesy.in/docs/voice-agent/billing)
- [BYOK and key pools](https://edesy.in/docs/voice-agent/workspace/byok)