# Finding Your Workspace ID

> Learn how to find and copy your workspace ID for API integrations, webhooks, and support requests

Source: https://edesy.in/docs/voice-agent/workspace/finding-workspace-id

Your **Workspace ID** is a unique identifier for your workspace. You'll need it when configuring webhooks, making API calls, or contacting support.

> **Quick access:** Your workspace ID is displayed in both the [Settings page](https://voice-agent.edesy.in/settings) and [Workspace Overview](https://voice-agent.edesy.in/workspace).

## Why You Need Your Workspace ID

| Use Case | Example |
|----------|---------|
| **Webhook URLs** | `https://voice-agent.edesy.in/api/webhook/twilio/{workspace_id}` |
| **API Requests** | Include `workspace_id` in request headers or body |
| **BYOP Setup** | Configure telephony provider webhooks |
| **Support Requests** | Help our team locate your account quickly |
| **Debugging** | Reference in logs and error reports |

## Method 1: Settings Page (Recommended)

The Settings page is the primary location to find your workspace ID with full copy functionality.

### Steps

1. **Navigate to Settings**
   - Click **Settings** in the sidebar, or
   - Go directly to [voice-agent.edesy.in/settings](https://voice-agent.edesy.in/settings)

2. **Open the General Tab**
   - The General tab is selected by default
   - Look for the "Workspace Information" card

3. **Find the Workspace ID Field**
   - Scroll down to the **Workspace ID** field
   - The ID is displayed in a read-only input with monospace font

4. **Copy the ID**
   - Click the **Copy** button next to the input field
   - You'll see a confirmation: "Workspace ID copied to clipboard"

### What It Looks Like

```
┌─────────────────────────────────────────────────────────────┐
│  Workspace Information                                       │
├─────────────────────────────────────────────────────────────┤
│                                                              │
│  Workspace Name                                              │
│  ┌─────────────────────────────────────────────────────┐   │
│  │ My Company                                           │   │
│  └─────────────────────────────────────────────────────┘   │
│                                                              │
│  Workspace ID                                                │
│  ┌─────────────────────────────────────────┐ ┌────────┐   │
│  │ clx1abc2def3ghi4jkl5mno6pqr             │ │  Copy  │   │
│  └─────────────────────────────────────────┘ └────────┘   │
│  Use this ID when configuring webhooks or API integrations  │
│                                                              │
└─────────────────────────────────────────────────────────────┘
```

## Method 2: Workspace Overview (Quick Access)

For quick access, the workspace ID is also displayed on the Workspace Overview page.

### Steps

1. **Navigate to Workspace**
   - Click **Workspace** in the sidebar, or
   - Go directly to [voice-agent.edesy.in/workspace](https://voice-agent.edesy.in/workspace)

2. **Find the ID in the Header**
   - Look at the workspace overview card at the top
   - The ID is displayed below the plan badge and creation date

3. **Copy the ID**
   - Click the small copy icon next to the ID
   - You'll see a confirmation toast

### What It Looks Like

```
┌─────────────────────────────────────────────────────────────┐
│  ┌────┐                                                      │
│  │ M  │  My Company                                         │
│  └────┘  Your workspace description here                    │
│                                                              │
│          [Pro Plan]  Created Mar 15, 2026                   │
│          ID: clx1abc2def3ghi4jkl5mno6pqr  [copy icon]       │
│                                                              │
└─────────────────────────────────────────────────────────────┘
```

## Using Your Workspace ID

### In Webhook URLs

When setting up BYOP (Bring Your Own Provider), use your workspace ID in the webhook URL:

```
https://voice-agent.edesy.in/api/webhook/twilio/{YOUR_WORKSPACE_ID}
https://voice-agent.edesy.in/api/webhook/exotel/{YOUR_WORKSPACE_ID}
https://voice-agent.edesy.in/api/webhook/plivo/{YOUR_WORKSPACE_ID}
```

**Example with actual ID:**
```
https://voice-agent.edesy.in/api/webhook/twilio/clx1abc2def3ghi4jkl5mno6pqr
```

### In API Requests

Include workspace ID in your API calls:

```bash
curl -X POST https://voice-agent.edesy.in/api/v1/calls \
  -H "Authorization: Bearer YOUR_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "workspace_id": "clx1abc2def3ghi4jkl5mno6pqr",
    "agent_id": "agent_123",
    "to": "+919876543210"
  }'
```

### In Support Requests

When contacting support, include your workspace ID for faster resolution:

```
Subject: Issue with call quality

Workspace ID: clx1abc2def3ghi4jkl5mno6pqr
Agent ID: agent_123
Issue: Experiencing high latency on outbound calls...
```

## Workspace ID Format

Workspace IDs in Edesy follow this pattern:

| Format | Example |
|--------|---------|
| **CUID** | `clx1abc2def3ghi4jkl5mno6pqr` |
| **Length** | 25 characters |
| **Characters** | Lowercase letters and numbers |

> **Note:** Workspace IDs are case-sensitive. Always copy them exactly as shown.

## Troubleshooting

### Can't Find the Workspace ID?

1. **Ensure you're logged in** - The workspace ID only appears when authenticated
2. **Check workspace selection** - Make sure you have a workspace selected in the workspace switcher
3. **Try the Settings page** - The Settings page always shows the current workspace ID

### Copy Button Not Working?

1. **Check browser permissions** - Your browser may need clipboard access
2. **Try manual selection** - Triple-click the ID to select it, then Ctrl+C / Cmd+C
3. **Use a different browser** - Some older browsers don't support clipboard API

### Multiple Workspaces?

If you have access to multiple workspaces:
1. Use the **workspace switcher** in the sidebar to select the correct workspace
2. The displayed workspace ID will update automatically
3. Verify the workspace name matches before copying

## Related Documentation

- [Workspace Overview](https://edesy.in/docs/voice-agent/workspace) - Understanding workspaces
- [Webhook Configuration](https://edesy.in/docs/voice-agent/features/webhooks) - Set up webhooks with your workspace ID
- [BYOP Setup](https://edesy.in/docs/voice-agent/phone-numbers/byop) - Configure your own telephony
- [REST API Reference](https://edesy.in/docs/voice-agent/api) - API integration guide
- [Twilio Integration](https://edesy.in/docs/voice-agent/telephony/twilio) - Twilio-specific setup

---

**Still having trouble?** [Contact Support](https://voice-agent.edesy.in/contact) with your workspace ID (if you can find it) or email address.