Visual builder, voice AI, multi-channel deployment, 100+ integrations, enterprise security. Explore all the features that make our AI Agent Builder the most complete platform.
Trusted by businesses worldwide
Build AI agents without writing code
Design conversation flows visually. Add nodes for messages, conditions, actions, and integrations. See the entire agent logic at a glance.
Start with 50+ pre-built templates for customer support, sales, appointments, and more. Customize to match your brand.
Create branching conversations based on user input, data conditions, or external signals. Handle complex scenarios gracefully.
Test your agent in real-time before deploying. Simulate conversations and debug issues instantly.
Track changes, compare versions, and rollback to previous states. Never lose your work.
For advanced users: add JavaScript or Python code blocks for custom logic and data processing.
Powered by leading AI models
Choose from OpenAI GPT-4, Claude, Google Gemini, or open-source models. Switch models without rebuilding agents.
Train agents on your documents, FAQs, product catalogs, and conversation logs. Fine-tune for your domain.
Upload documents to create a searchable knowledge base. Agents retrieve relevant information in real-time.
AI understands user intent beyond keywords. Handle variations, typos, and natural language gracefully.
Agents remember conversation history and context. Handle multi-turn conversations naturally.
Built-in support for 50+ languages including Hindi, Tamil, Telugu, Spanish, French, German, and more.
One agent, multiple touchpoints
Handle inbound and outbound phone calls. Native integration with Twilio, Exotel. Natural voice synthesis with ElevenLabs.
Deploy agents on WhatsApp. Rich messages, buttons, media support. Handle thousands of conversations simultaneously.
Embed a customizable chat widget on your website. Match your brand colors and styling.
Process incoming emails, draft responses, extract information. Integrate with any email provider.
Two-way SMS conversations. Order confirmations, appointment reminders, support inquiries.
Integrate agents into any application via REST API. Trigger workflows with webhooks.
Connect with your existing tools
Salesforce, HubSpot, Zoho CRM, Pipedrive. Sync contacts, log conversations, update deals automatically.
Zendesk, Freshdesk, Intercom, Help Scout. Create tickets, update status, escalate to humans.
Google Calendar, Outlook, Calendly, Cal.com. Check availability, book appointments, send reminders.
Twilio, Exotel, Vonage, Plivo. Inbound/outbound calls, SMS, call recording, transcription.
Shopify, WooCommerce, Magento. Order status, returns, product queries, recommendations.
Connect to any system with webhooks. Send/receive data, trigger actions, sync in real-time.
Built for scale and compliance
Enterprise-grade security practices. Annual audits, penetration testing, vulnerability management.
All data encrypted in transit and at rest. TLS 1.3, AES-256 encryption standards.
Granular permissions for team members. Viewer, editor, admin roles. Audit logs for all actions.
Deploy on your own infrastructure. Docker, Kubernetes support. Complete data control.
Data processing agreements, data residency options, compliant data handling for regulated industries.
Remove Edesy branding. Your logo, colors, domain. Resell to your customers.
Measure and improve performance
Track resolution rates, response times, conversation lengths. Identify bottlenecks and drop-offs.
See what users are asking about. Discover new intents, find content gaps, improve training data.
Collect feedback after conversations. Track CSAT, NPS over time. Correlate with agent changes.
Define conversion goals (appointments booked, leads qualified). Track success rates and optimize.
Full transcripts of all conversations. Search, filter, export. Review for training and quality.
Live view of active conversations. Monitor agent performance, intervene when needed.
Common questions about our platform capabilities
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