Edesy Blog
Practical guides, product updates, and deep-dives on building modern commerce experiences.
AI vs Human Call Center: Real Cost Comparison for Indian Businesses (2026)
Detailed cost analysis comparing AI voice agents at INR 4-6/min vs human call center agents at INR 25-30/min. Real data from 9,946 conversations across 10+ languages.
Edesy Labs
Assamese Voice AI: Complete Guide to Assamese-Speaking Voice Bots for Assam and Northeast India (2026)
Everything you need to know about Assamese voice AI — how businesses in Assam and Northeast India use Assamese-speaking AI voice agents for automotive, insurance, customer service. Real deployment data, setup guide, and pricing.
Edesy Labs
Bengali Voice AI: Complete Guide to Bengali-Speaking Voice Bots for West Bengal and Bangladesh (2026)
Everything you need to know about Bengali voice AI — how businesses in West Bengal and Bangladesh use Bengali-speaking AI voice agents for surveys, booking services, customer support, education. Real deployment data, setup guide, and pricing.
Edesy Labs
Code-Switching in Voice AI: How We Handle Hindi-English Mixed Language Calls
Technical deep-dive into how voice AI handles code-switching between Hindi and English — the most common calling pattern in Indian business.
Edesy Labs
DNC Registry and Voice AI: How to Stay Compliant with TRAI Do-Not-Call Rules
Practical guide to DNC registry compliance for AI voice agents in India. How to check DNC status, handle opt-outs, and avoid penalties.
Edesy Labs
DPDP Act and Voice AI: What Indian Businesses Need to Know (2026)
Complete guide to Digital Personal Data Protection Act compliance for AI voice agents in India. Consent management, data storage, recording rules, and best practices.
Edesy Labs
Edesy vs Amazon Connect: Voice AI Platform Comparison for India (2026)
Detailed comparison of Edesy and Amazon Connect for voice AI in India. Language support, pricing, features, and performance data compared side-by-side.
Edesy Labs
Edesy vs Google Dialogflow: Voice AI Platform Comparison for India (2026)
Detailed comparison of Edesy and Google Dialogflow for voice AI in India. Language support, pricing, features, and performance data compared side-by-side.
Edesy Labs