Edesy Docs

Documentation

Voice AI, telephony and messaging APIs for India. Guides, API references and quick starts for every Edesy product.

Voice & Telephony

Voice and telephony APIs

AI voice agents, voice OTP, number masking, missed call service and SIP trunking on Indian numbers.

Platform
REST API

AI Voice Agent

Build AI voice agents that call in Hindi, Tamil and other Indian languages: setup, telephony, STT, TTS, LLM and API.

161 guides

REST API
Self-serve

Voice OTP API

We call the user and read the OTP aloud, then post the result to your webhook. Rs 1.50 per answered minute.

10 guides

REST API

Number Masking API

Hide customer and agent numbers behind a virtual number, with two-way sessions or click-to-call.

20 guides

REST API
Webhooks

Missed Call Service

Callers give a missed call, you get their number. Log, CSV export and a signed real-time webhook.

20 guides

SIP
REST API

SIP Trunking for AI Voice Agents

Indian DID numbers over SIP for Vapi, Retell, LiveKit, Bolna or your own voice agent.

10 guides

SIP
Self-serve

SIP Trunking

A SIP trunk for your PBX or AI voice agent on Indian numbers. Rs 0.50/min, 60-second pulse, unanswered calls free.

24 guides

REST API
WebSocket
Twilio-shaped

Voice API

Place and receive calls on Indian numbers with one REST API. VoiceML, Media Streams and Conversation Relay. Rs 0.50/min.

35 guides

No-code builder
REST API

IVR Studio

Drag-and-drop IVR call flows on Indian numbers, plus an outbound IVR API. Rs 1.50/min, Rs 20 free credit.

32 guides

Webhooks
Self-serve

COD Order Calls

Every COD order gets a call in Hindi or English. Press 1 to confirm, 2 to cancel, and the answer goes back to your store.

14 guides

REST API
Self-serve

Edesy Collect

Payment-reminder calls with caller-ID rotation, attempt caps and stop-on-payment. Plans from Rs 1,499 a month.

16 guides

Self-serve
REST API

Call Forwarding

Forward a business number to up to 5 phones. Ring all or one by one, with screening, hold audio and sticky agent. Rs 1.00/min.

16 guides

Admin portal
Agent desktop
REST API

Cloud Contact Center

Queues, a browser agent desktop, live monitoring and AI call summaries. From Rs 1,500 per agent per month.

19 guides

JavaScript SDK
Drop-in widget

Browser Calling SDK

Call phone numbers from your CRM or web app with a token endpoint, a drop-in dialer or the JavaScript SDK.

12 guides

Messaging & Automation

Messaging and automation

WhatsApp campaigns, chatbots and email journeys.

No-code
REST API

Waflow

WhatsApp bulk campaigns, templates, contacts and automations.

35 guides

No-code

Zapbot

Drag-and-drop chatbots and conversational forms, no coding required.

66 guides

Platform
REST API

Email Platform

Email, SMS and push campaigns and automated customer journeys.

45 guides

WordPress
WooCommerce

Convo AI for WordPress

Put the Convo AI chat widget on any WordPress site and connect WooCommerce order data.

4 guides

REST API
Self-serve

WhatsApp on an Edesy Number

Put WhatsApp on a virtual or landline-style Indian number. We catch Meta's verification call and pass it to your phone.

9 guides

Free Tools guides

Complete guides and tutorials for all free online tools

View all 81 guides