COD Order Calls needs four things before your first customer gets a call: a verified business, a number to call from, a connected store, and a call rule. The portal at orders.edesy.in shows them as a checklist and marks each one done as you finish it.
- Sign in at orders.edesy.in. It uses your Edesy account, the same login as the other Edesy apps.
- Verify your business (KYC). Required before any outbound calling. Usually approved within a day.
- Get a number to call from. This is the number your customers see. One is enough to start.
- Connect your store. Copy your webhook URL and signing secret into your store. See Webhook and Signing Secret.
- Create your first call rule. Pick the store, the language and the timing. See Conditions.
When every step is done, the Get started screen says "You're live" and new cash-on-delivery orders get a confirmation call.
The full walkthrough is in the Setup Checklist. Billing is covered in Pricing.