To get WhatsApp running on an Edesy number, sign in at wa-connect.edesy.in, pick or buy a number, connect it to your WhatsApp Business Account with Embedded Signup or your own credentials, verify it, then add a webhook and a template. Most of this happens in one wizard on the Numbers page.
Setup at a glance#
| Step | Where | Page |
|---|---|---|
| Sign in | wa-connect.edesy.in, same login as other Edesy apps | - |
| Top up the wallet | Wallet (Razorpay) | - |
| Get a number | Numbers > Buy Numbers, or Use a Number I Own | Get a Number |
| Connect to Meta | Enable Messaging wizard | Embedded Signup or Bring Your Own WABA |
| Verify | Same wizard (manual path) | Verification Call Capture |
| Receive messages | Webhooks | Webhooks |
| Templates | Templates | Create and Sync |
| API key | API Keys | Send Messages |
How it works#
- Sign in at wa-connect.edesy.in. One Edesy login works across all Edesy apps.
- Top up your wallet. Number purchases are charged from the prepaid INR wallet.
- Get a number on the Numbers page.
- Click Enable Messaging on the number. Choose Connect with Facebook (Embedded Signup) or Advanced: enter credentials manually.
- Finish verification. On the manual path, answer the forwarded verification call and type the 6-digit code.
- Follow the checklist shown after success: add a webhook, create a template, send a test message.
FAQ#
Do I need a separate login for the WhatsApp portal?#
No. The portal uses the same Edesy sign-in as the voice, IVR and other Edesy apps.
Do I need a Meta Business account?#
Yes. WhatsApp Business Platform numbers belong to a WhatsApp Business Account (WABA) under a Meta business. Embedded Signup lets you create or pick one inside the Facebook window.
Can I use a number I already bought on Edesy?#
Yes. Open Numbers > Use a Number I Own. Active voice numbers on your account are listed, and enabling WhatsApp on one costs nothing extra.
Can I use a landline-style virtual number?#
Yes. Meta verifies by voice call, and Edesy forwards that call to your phone, so a number that cannot receive SMS can still be verified.
What do I need for the API?#
An API key from the API Keys page. Send it as Authorization: Bearer sk_....
Can I make WhatsApp calls with this?#
No. This product is for WhatsApp messaging only.