WhatsApp on an Edesy Number lets you run WhatsApp Business on an Indian virtual number, including a landline-style number that cannot receive SMS. You buy a number or use one you already have on Edesy, connect it to the WhatsApp Business Platform, and Edesy catches Meta's verification call and forwards it to your phone.
Ready to start? Sign in at wa-connect.edesy.in with your Edesy login and open Numbers. See Getting Started.
What is available today#
| Area | What you get |
|---|---|
| Numbers | Buy a number in the portal, or enable WhatsApp on a number you already own on Edesy |
| Connect to Meta | Meta Embedded Signup (log in with Facebook), or enter your own WABA ID, phone number ID and access token |
| Verification | Meta's voice verification call to your virtual number is forwarded to a phone you choose |
| Number health | Quality rating (green, yellow, red), messaging limit tier and verification status |
| Shared inbox | Conversations, unread counts, reply with text or an image; assign, close and reopen over the API |
| Templates | Builder with header, body, footer, buttons and sample values; sync with Meta; rejection reason |
| Messaging API | POST/v1/whatsapp/messages for text, template, image, audio, video and document messages |
| Webhooks | message.received and message.status, HMAC-SHA256 signed, retried, with a delivery log |
| Analytics | Messages per day, conversations by status, top templates (7, 30 or 90 days) |
| Billing | Prepaid INR wallet, Razorpay top-up, GST invoices |
How it works#
- Get a number. Buy one in the portal or pick a number you already own on Edesy. See Get a Number.
- Connect it to Meta. Use Embedded Signup or bring your own WABA.
- Verify the number. On the manual path, Meta calls the virtual number and we forward the call to you. See Verification Call Capture.
- Add a webhook to receive messages. See Webhooks.
- Create a template for business-initiated messages. See Templates.
- Send messages from the inbox or the API.
FAQ#
Can I use WhatsApp Business on a virtual number in India?#
Yes. Buy an Indian virtual number in the portal, or use one you already own on Edesy, and connect it to the WhatsApp Business Platform.
How is a number without SMS verified?#
Meta verifies by voice call. Edesy forwards that call from your virtual number to your phone so you can hear the 6-digit code.
Do I need my own WhatsApp Business Account?#
You need a WABA under a Meta business. Embedded Signup lets you pick or create one in a Facebook window, or you can enter an existing WABA's details.
Is there an API?#
Yes. POSThttps://voice-api.edesy.in/v1/whatsapp/messages sends messages, and webhooks deliver message.received and message.status events.
Can several people reply from one number?#
Yes. The shared inbox shows every conversation to your workspace, and conversations can be assigned over the API.
Does this support WhatsApp voice calls?#
No. This product is for WhatsApp messaging only.
New to the product? See the WhatsApp Business virtual number overview.