Webhooks

When a call ends we POST the result to the callback_url from the request (or the default in settings).

POST https://your-app.com/webhooks/voice-otp
Content-Type: application/json
X-Edesy-Event: voice-otp.completed

{
  "id": "5b1c2d3e-0000-4000-8000-000000000000",
  "external_id": "signup-123",
  "phone_number": "9876543210",
  "status": "delivered",
  "dtmf_response": "1",
  "duration_sec": 18,
  "price": "1.5000",
  "metadata": { "user_id": 42 },
  "completed_at": "2026-09-26T10:15:30Z"
}

status: delivered, no-answer, busy or failed.
dtmf_response: the key the user pressed, when gather_enabled is on.
price: amount charged in rupees.

Respond with any 2xx status. If your endpoint fails, we retry up to 3 times.

Tip: on no-answer or busy, offer the user a "Call me again" button, or fall back to your SMS OTP.