Edesy offers true conversational AI powered by GPT-4, not basic IVR with limited automation. Modern UX, intelligent conversations.
True AI
UX Design
Languages
AI Pricing
Feature-by-feature comparison
Feature | Edesy | Ozonetel |
|---|---|---|
AI Capability Key | GPT-4 conversational AI | Basic IVR + limited AI |
User Experience Key | Modern, intuitive UI | Traditional contact center UI |
Conversation Quality Key | Natural, context-aware | Menu-driven, keyword-based |
Indian Languages | 22 with natural speech | Limited language AI |
No-Code Setup | Full visual builder | Technical configuration |
Pricing Model | ₹6/min AI calls | Agent seat + usage pricing |
Target Users | Business users | IT/Contact center teams |
No credit card required. Results in your first week.
True AI vs traditional telephony
GPT-4 powered AI that understands intent and context. Not keyword matching or menu-driven IVR.
Intuitive, modern interface designed for business users. Not traditional contact center complexity.
AI handles open-ended questions and complex requests. Customers speak naturally, not in commands.
Marketing and ops teams can build agents. No IT or contact center expertise required.
22 Indian languages with natural speech understanding. Not basic TTS/ASR integration.
Hours to go live with no-code builder. No lengthy contact center implementation.
Real experiences beyond basic IVR
"Ozonetel served us well for years, but customers expect more than IVR now. Edesy's AI handles conversations we couldn't automate before."
True AI Conversations
Pan-India
CX Head
"The modern interface was a breath of fresh air. Our marketing team builds voice campaigns without IT involvement now."
Modern UX
Mumbai
Marketing Lead
Common questions about switching
See how Edesy compares to other platforms
AI-powered phone calls from ₹6/min - 60% cheaper than alternatives
Real demo calls showcasing low latency and natural conversations in multiple Indian languages
AI voice agent qualifying B2B leads for corporate gifting. Ultra-low latency with 1-2 second response time. Bilingual conversation in Hindi and English.
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Open in DriveAI voice agent handling admission inquiries and appointment booking for educational institutes in Malayalam language.
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Open in DriveAI voice agent handling admission inquiries and appointment booking for educational institutes in Tamil language.
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Open in DriveAI voice agent qualifying leads for solar installation company in Assamese language. Natural conversation flow with product inquiry handling.
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Open in DriveAI voice bot helping patients book hospital appointments in Bengali. Natural conversation with availability checking and confirmation.
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Open in DriveAI voice bot helping patients book hospital appointments in Hindi. Handles doctor selection, time slot booking, and confirmation.
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Open in DriveAI voice bot helping patients book hospital appointments in Telugu. Natural conversation flow for healthcare scheduling.
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Open in DriveStart from $0.04/min - 60% cheaper than alternatives