Compliance is critical in financial services. Compare AI voice agents that meet PCI-DSS, SOX, and financial regulations while automating customer interactions.
PCI-DSS
Compliant
60%
Cost Reduction
$0.04
Per Minute
Key features for financial institutions
| Feature | Edesy | Others |
|---|---|---|
| Compliance | ||
| PCI-DSS Certified | Yes - Level 1 | Varies |
| SOX Compliant | Some | |
| TCPA Compliant | Some | |
| Call Recording & Retention | Configurable | Limited |
| Financial Features | ||
| Payment Processing | Secure IVR | Limited |
| Account Verification | Some | |
| Debt Collection Scripts | Yes - Compliant | Rare |
| Loan Status Inquiries | Limited | |
| Integration | ||
| Core Banking Systems | Limited | |
| Payment Gateways | Some | |
| CRM Integration | ||
Secure payment processing with full PCI compliance
Proper consent management and calling time restrictions
Audit trails and controls for regulatory requirements
Process payments over the phone without exposing card data
Compliant debt collection with proper disclosures
Integrate with FIS, Fiserv, Jack Henry, and more
How financial institutions use AI voice agents
Securely collect payments over the phone 24/7
Pre-qualify applicants and gather initial information
Compliant outbound collection with proper disclosures
Balance checks, transaction history, and account status
Proactive outreach for suspicious activity
Book meetings with advisors or loan officers
"PCI compliance was non-negotiable. Edesy delivered secure payment processing that passed our security audit with flying colors."
100% Audit Pass
Regional Bank
Security
"Our collection rates improved 35% with AI outreach. Consistent messaging, proper disclosures, and 24/7 availability made the difference."
35% Better Collections
Lending Company
Operations
Compliance features included in all plans
Resources to help you evaluate and implement
Start with a free trial - PCI-DSS compliant.
More AI voice agent resources
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