Integrate your AI chatbot with Oracle CRM to capture leads, log conversations, and automate sales processes from website chat interactions.
Setup Time
Required
Availability
To Start
What you get with Edesy Chatbot for Oracle CRM
Create leads and opportunities in Oracle Sales Cloud from qualified chat interactions
Escalate chat conversations to Oracle Service Cloud service requests
Leverage Oracle CX platform for unified customer experience across chat and CRM
Connect via Oracle REST APIs for secure, enterprise-grade data synchronization
Simple setup process - no coding required
Benefits for your Oracle CRM site
Enterprise-grade CRM lead capture from chat
Leverage Oracle CX ecosystem for unified experience
Automate lead routing with Oracle Sales Cloud
Create service requests from chat escalations
Secure data sync via Oracle REST APIs
Common ways to use AI chatbot on Oracle CRM
Enterprise website lead capture
Oracle Sales Cloud opportunity creation
Service request escalation from chat
Customer engagement tracking across channels
Account-based lead qualification
Common questions about Oracle CRM integration
The integration supports Oracle Sales Cloud, Oracle Service Cloud, and Oracle CX Unity for comprehensive CRM connectivity.
No, the chatbot connects directly via Oracle REST APIs. However, Oracle Integration Cloud can be used for advanced workflow orchestration.
Yes, the integration works with Oracle Fusion-based CRM applications including the latest Oracle CX releases.
Edesy Chatbot works with many platforms
Create an AI chatbot for your Oracle CRM site in minutes