WATI is a WhatsApp Business API platform for team inbox and automation. Compare WATI vs Edesy Chatbot for website AI chatbot capabilities.
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Edesy Chatbot vs WATI
| Feature | Edesy Chatbot | WATI |
|---|---|---|
| Website Chatbot | ||
| WhatsApp Support | Via integration | Native |
| AI Model | GPT-4 | Flow-based |
| Content Training | ||
| Automation Type | AI-powered | Flow/rules |
| Website Widget | ||
| No-Code Setup | ||
| Multi-language | 50+ | Limited |
| Platform | Web + chat | WhatsApp only |
| Use Case | Support + sales | WhatsApp comms |
WhatsApp only platform
No website chatbot
Basic bot builder
Flow-based automation
Per-conversation pricing
Limited to WhatsApp channel
Website-first chatbot
Full website AI support
GPT-4 AI intelligence
AI-powered not flow-based
Flat-rate pricing
Multi-channel capability
Common questions when comparing WATI
WATI is for WhatsApp Business communication. Edesy is for AI website chatbots. Different use cases - WATI for WhatsApp marketing, Edesy for website support automation.
They serve different purposes. Use WATI for WhatsApp team inbox, use Edesy for AI chatbot on your website. Many businesses use both.
Edesy focuses on website chatbots. For WhatsApp automation with AI, consider integrating Edesy's AI with WhatsApp via API.