Your team spends hours reading, sorting, replying to, and following up on emails. We build AI email automation agents that categorize incoming mail, draft contextual replies in your brand voice, automate follow-up sequences, and prioritize messages by sentiment and urgency -- so your team focuses on emails that actually need human attention.
INR 2000
Per Hour
50+
AI Agents Built
4.9/5
Client Rating
<2 Weeks
MVP Delivery
Trusted by businesses worldwide
Intelligent email agents that handle categorization, replies, follow-ups, and prioritization across your inbox
AI-generated email replies that match your communication style, tone, and professional standards. The agent analyzes the incoming email context, previous conversation thread, and your knowledge base to draft accurate, contextually appropriate responses ready for one-click sending or quick editing.
Automatically classify incoming emails into categories -- support requests, sales inquiries, partnership proposals, billing issues, spam, internal updates -- and route them to the correct team, folder, or workflow. Handles multi-intent emails that span multiple categories.
Intelligent follow-up chains that trigger based on response status, time elapsed, and engagement signals. The agent adapts follow-up tone and content based on previous interactions -- first follow-up is gentle, subsequent ones increase urgency -- and stops automatically when a reply is received.
AI sentiment analysis that detects frustrated customers, urgent requests, escalation signals, and VIP communications. Automatically prioritizes your inbox so critical emails surface first, and flags negative-sentiment messages for immediate human attention before they escalate.
Compose new emails from brief instructions or templates while maintaining your brand's professional tone. The agent handles cold outreach, customer responses, internal communications, and follow-ups -- each calibrated to the appropriate formality level and communication style.
Native integration with Gmail (Google Workspace), Microsoft Outlook (Office 365), and any SMTP/IMAP email provider. The agent reads incoming mail, drafts replies, sends approved responses, and manages follow-up schedules directly within your existing email infrastructure.
Emails Processed Per Day
Response Time Reduction
Categorization Accuracy
Follow-Up Automation Rate
A proven 5-step process from email workflow analysis to production deployment
Flexible engagement models for email automation agents
"The email automation agent handles 3,000+ emails daily for our support team. It auto-categorizes, drafts replies for routine queries, and escalates complex issues. Our average response time dropped from 6 hours to 22 minutes and customer satisfaction jumped 25%."
DO
Director of Customer Success
Customer Success at SaaS Platform (200+ employees)
"Our sales team was losing deals because follow-ups fell through the cracks. The email agent now manages all follow-up sequences -- adapting tone based on prospect engagement. Follow-up compliance went from 40% to 98% and our close rate improved by 18%."
VO
VP of Sales
Sales at B2B Services Company
"Edesy built an email triage agent for our executive team that prioritizes by sentiment and urgency. Critical messages are flagged within seconds instead of sitting buried in an inbox. Our leadership team saves 2+ hours per day on email management."
CO
Chief of Staff
Operations at Growth-Stage Startup
Resources to help you evaluate and implement
Get a free consultation and detailed project estimate. Our email AI experts will analyze your email volume, workflows, and communication patterns to deliver an automation agent that saves hours of daily email work.