Complete support solution designed for direct-to-consumer brands. Social commerce integration, brand-aligned experiences, and retention-focused automation.
Everything you need to d2c support package
How we deliver d2c support package in 2-3 weeks
Understand your brand voice and customer journey
Configure support platform and channels
Set up Instagram and WhatsApp commerce
Build retention and engagement flows
Go live with team training
Everything you'll receive at the end of the project
Multi-channel support setup
Instagram DM integration
WhatsApp Business setup
Brand voice guidelines
Response templates (30)
Post-purchase automation
Review request flow
VIP customer tagging
Re-engagement campaigns
Team training
2 months support
This package is ideal for these businesses and use cases
This service uses our proven products and platforms
Convo AI
WhatsApp CRM
Instagram Integration
We analyze your existing communications, brand guidelines, and customer interactions to create voice-consistent responses.
Product sharing via DM, order placement through chat, Instagram Shop integration, and WhatsApp catalog sync.
Customers are tagged based on purchase history, lifetime value, and engagement. VIP customers get priority routing.
Post-purchase thank you, delivery follow-up, review requests, replenishment reminders, and win-back campaigns.
Yes, we integrate with major loyalty platforms to show points balance and enable redemption via chat.
Yes, we can set up separate routing and templates for influencer and partnership inquiries.
Free guide covering d2c support package best practices, timelines, and what to expect from a productized service.
Contact us for custom pricing based on your specific requirements. Fixed scope. Predictable delivery. No surprises.