Seamless migration from Zendesk, Intercom, Freshdesk, or any helpdesk to Convo AI. Keep your data, workflows, and team productive throughout the transition.
Everything you need to helpdesk migration
How we deliver helpdesk migration in 2-3 weeks
Analyze current setup and data
Create migration plan and timeline
Export data from current platform
Import data and configure Convo AI
Switch channels and go live
Everything you'll receive at the end of the project
Data migration (tickets, contacts, history)
Workflow recreation (up to 10)
Channel reconnection
Team account setup
Canned response migration
Tag and category mapping
Parallel running period (1 week)
Team training (2 sessions)
Post-migration support (1 month)
Migration documentation
This package is ideal for these businesses and use cases
This service uses our proven products and platforms
Convo AI
Zendesk, Intercom, Freshdesk, Help Scout, Crisp, Tidio, LiveChat, and most major helpdesk platforms.
We migrate all exportable data including tickets, contacts, conversation history, and attachments. Some platform-specific metadata may not transfer.
1 week included where both platforms run simultaneously. This ensures smooth transition without missing any conversations.
We help reconnect or find alternatives for your existing integrations. Most common integrations are supported.
Zero downtime with our parallel running approach. Channels are switched gradually to ensure continuity.
Yes, we migrate canned responses, macros, and templates. They're adapted to Convo AI's format.
Free guide covering helpdesk migration best practices, timelines, and what to expect from a productized service.
Contact us for custom pricing based on your specific requirements. Fixed scope. Predictable delivery. No surprises.