Convert 30% of refund requests into exchanges. Size swaps, color changes, or different product exchanges - keep the revenue in your store.
Everything you need to exchange setup
How we deliver exchange setup in 1 week
Define exchange incentives and rules
Set up exchange workflows
Configure inventory and availability
Test exchange scenarios
Monitor and optimize conversion
Everything you'll receive at the end of the project
Exchange workflow setup
Variant swap configuration
Different product exchange rules
Price difference handling
Exchange incentive setup
Inventory availability check
Exchange email templates
Customer portal updates
Analytics tracking
2 weeks support
This package is ideal for these businesses and use cases
This service uses our proven products and platforms
Shopify Return Management
Same product different variant, different product same price, or different product with price adjustment.
Customers pay difference for higher-priced items or receive store credit for lower-priced exchanges.
Yes, offer bonus store credit (e.g., extra 10%) for choosing exchange over refund.
System shows only available items, or customers can wait for restock or choose refund.
Configurable - instant exchange ships immediately, or wait for return receipt.
Typical stores convert 25-40% of returns to exchanges, retaining that revenue.
Free guide covering exchange setup best practices, timelines, and what to expect from a productized service.
Contact us for custom pricing based on your specific requirements. Fixed scope. Predictable delivery. No surprises.