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Returns & Refunds

Launch Your Self-Service Return Portal

Branded return portal where customers request returns, track status, and print labels. Reduce return-related support tickets by 80%.

1 week

What's Included

Everything you need to return portal setup

Branded Portal
Custom-designed portal matching your store's look and feel
Return Reasons
Configurable return reasons with required photos/comments
Status Tracking
Real-time return status updates for customers
Label Generation
Automatic return label generation and printing

Our Process

How we deliver return portal setup in 1 week

1

Design Review

Capture your brand guidelines and preferences

2

Portal Setup

Configure portal with your branding

3

Reason Configuration

Set up return reasons and requirements

4

Testing

Test complete return flow

5

Launch

Go live with customer communication

Complete Deliverables

Everything you'll receive at the end of the project

Branded return portal

Custom domain/subdomain setup

Return reason configuration (10 reasons)

Photo upload requirement setup

Status tracking page

Email notification templates (5)

Return policy display

Mobile-responsive design

Analytics tracking setup

2 weeks support

Perfect For

This package is ideal for these businesses and use cases

Shopify stores without return portal
Stores with high return-related tickets
Brands wanting better return experience
Stores upgrading from email-based returns
D2C brands focusing on customer experience

Powered By Our Products

This service uses our proven products and platforms

Shopify Return Management

Frequently Asked Questions

Can it match our store's design?

Yes, we customize colors, fonts, logo, and styling to match your Shopify store perfectly.

Where do customers access the portal?

Via a link in order confirmation, account page, or a dedicated returns page on your site.

Can we require photos for certain returns?

Yes, photo requirements can be set per return reason or product type.

Does it work with all Shopify plans?

Yes, works with Basic, Shopify, Advanced, and Plus plans.

Can customers track their return status?

Yes, real-time status updates are visible in the portal and sent via email.

Is it mobile-friendly?

Yes, the portal is fully responsive and works on all devices.

Ready to Get Started?

Contact us for custom pricing based on your specific requirements. Fixed scope • Predictable delivery • No surprises

Usually respond within 24 hours
Free consultation