WhatsApp & Messaging

24/7 Customer Support with WhatsApp Chatbot

Automate common customer inquiries with an intelligent WhatsApp chatbot. Handle FAQs, order status, and product questions automatically.

What's Included

Everything you get with our WhatsApp Chatbot Setup service

Chatbot Setup
Intelligent chatbot configured for your store's needs
FAQ Automation
Common questions answered automatically
Order Status Bot
Customers can check order status via chat
Human Handoff
Seamless transfer to human agent when needed

Our Process

How we deliver WhatsApp Chatbot Setup in 3-5 days

1

Discovery

Map common customer questions and use cases

2

Design

Design conversation flows and responses

3

Setup

Configure chatbot platform and WhatsApp

4

Training

Train bot with your FAQs and products

5

Launch

Test, refine, and launch chatbot

Complete Deliverables

Everything you'll receive at the end of the project

Chatbot platform configured

WhatsApp Business API connected

10-15 FAQ responses programmed

Order status inquiry flow

Product inquiry flow

Human handoff configured

Welcome message setup

Menu/quick reply buttons

Testing completed

2 weeks optimization support

Perfect For

This service is ideal for these businesses and use cases

Stores with high support volume
Businesses wanting 24/7 support
Teams overwhelmed with repetitive questions
Stores scaling without adding support staff
International stores across time zones

Common Issues We Solve

Problems our clients face before working with us

Bot not understanding customer queries

Poor conversation flow design

No human handoff option

Bot responses too generic

Works With

This service integrates with these platforms and tools

WhatsApp Business API

Shopify orders and products

Customer service platforms

CRM systems

Frequently Asked Questions

What can the chatbot handle?

FAQs (shipping, returns, sizing), order status checks, product questions, store information, and routing to human agents for complex issues.

Will it replace my support team?

No, it handles routine inquiries (typically 40-60% of messages) so your team can focus on complex issues that need human attention.

How smart is the chatbot?

We use keyword matching and menu-based flows for reliability. AI/NLP bots are available but require more setup and training data.

Can customers reach a human?

Yes! We configure seamless handoff to human agents when the bot can't help or when customers request it.

How do I update bot responses?

We provide training so you can update FAQs and responses. We also offer ongoing management packages.

Which chatbot platform do you use?

We work with BiteSpeed, Wati, and other platforms. We'll recommend the best fit based on your needs and budget.

Ready to Get Started?

Contact us for a quote on WhatsApp Chatbot Setup. We'll review your requirements and get back to you within 24 hours.

Usually respond within 24 hours
Free consultation
No commitment required