Use Case

Win Back Inactive Customers

Acquiring new customers costs 5x more than retaining existing ones. Re-engage dormant customers with personalized WhatsApp messages and bring them back to your store.

5x

Cost Savings

40%

Reactivation Rate

90%+

Open Rate

2.5x

Higher LTV

How It Works

Intelligent customer re-engagement

Automatic Detection

Identify customers who haven't purchased in 30, 60, or 90+ days. Segment by purchase history and value.

Personalized Outreach

AI crafts messages based on past purchases, browsing history, and preferences. Make customers feel remembered.

Win-Back Offers

Send exclusive comeback offers - discounts, free shipping, or early access to new products.

Product Recommendations

Suggest new arrivals or restocks of products they previously bought or viewed.

Smart Campaigns

Automated sequences that escalate offers over time. Start gentle, increase incentives if needed.

RFM Segmentation

Target based on Recency, Frequency, and Monetary value. Focus efforts on high-value dormant customers.

Getting Started

Start winning back customers today

1

Define Inactive Criteria

Set what inactive means for your business - 30 days for consumables, 90+ days for durable goods.

2

Create Win-Back Sequences

Build automated message sequences with escalating offers. AI personalizes each message.

3

Launch & Monitor

Activate campaigns and track reactivation rates, revenue recovered, and customer lifetime value.

Win-Back FAQ

Common questions about customer reactivation

Related Use Cases

Other ways to grow revenue

Related Shopify Apps

Complete your e-commerce stack

Simple, Transparent Pricing

Pay based on results, not messages. Start with a 14-day free trial.

Starter
$29/ month
For growing Shopify stores
  • Up to 500 recovery messages/month
  • AI-powered message generation
  • WhatsApp Business API
  • Basic analytics dashboard
  • Email support
  • 3 message sequence
Start Free Trial
Most Popular
Growth
$79/ month
For scaling e-commerce brands
  • Up to 2,000 recovery messages/month
  • Everything in Starter
  • Advanced AI personalization
  • Dynamic discount codes
  • Multi-language support (50+)
  • Priority support
  • A/B testing
Start Free Trial
Enterprise
Custom
For high-volume operations
  • Unlimited recovery messages
  • Everything in Growth
  • Dedicated account manager
  • Custom integrations
  • White-label option
  • 99.9% uptime SLA
  • On-premise deployment available

Ready to Win Back Lost Customers?

Re-engage dormant customers with personalized WhatsApp campaigns