Real-time sentiment and emotion detection during calls. Identify frustrated callers, adjust responses dynamically, and escalate to humans when needed.
Detection
Emotions
Accuracy
Escalation
What you get with this feature
Happy, angry, frustrated, confused, neutral, satisfied
Transfer frustrated callers to humans
AI adjusts tone based on caller mood
Track customer satisfaction over time
Notify supervisors of angry callers
Sentiment reports and insights
Real-time emotion intelligence
Voice Analysis
Analyze tone, pitch, and pace
Text Analysis
Understand words and context
Classify Emotion
AI determines caller sentiment
Take Action
Adjust response or escalate
Real results from businesses
"Frustrated callers are now escalated instantly. Customer satisfaction improved by 35%."
35% CSAT Improvement
Customer Service
Service Head
"We track sentiment trends weekly. It's our early warning system for product issues."
Early Issue Detection
Product Company
Product Manager
Common questions
Other AI voice agent capabilities
AI-powered phone calls from ₹6/min - 60% cheaper than alternatives
Every business is unique. Let's discuss your specific needs and create a pricing plan that works for you.
Custom pricing based on your needs
No hidden fees or surprises
Flexible payment options
Volume discounts available
Free consultation & demo
30-day money-back guarantee
Our team will get back to you within 24 hours with a personalized pricing proposal
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Trusted by businesses worldwide
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Open in DriveStart from $0.04/min - 60% cheaper than alternatives