Handle order inquiries, delivery tracking, and customer support in English, Mandarin, Tamil, and Malay. PDPA compliant for Singapore's cross-border e-commerce.
4 Languages
Multilingual
70%
Auto-Resolved
$0.04
Per Minute
Trusted by businesses worldwide
Real demo calls showcasing low latency and natural conversations in multiple Indian languages
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Open in DrivePurpose-built for Singapore online retail
Instant order tracking with delivery updates from local couriers
English, Mandarin, Tamil, Malay with Singlish understanding
Process return requests and provide shipping label info
Proper data handling for customer information
Handle questions about PayNow, credit cards, and payment issues
Integration with SingPost, Ninja Van, and local delivery services
Auto-Resolution
Availability
Languages
Avg Call Time
"Peak shopping periods like 11.11 used to overwhelm our support. AI handles the volume and customers still get answers instantly."
Peak Scalability
Singapore
Operations Head
"Older customers prefer calling over chat. The AI in Mandarin makes them comfortable and they complete more orders."
Senior-Friendly
Singapore
CX Manager
Resources to help you evaluate and implement
Multilingual AI voice agent for Singapore online retail