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E-commerce

AI Voice Agent for E-commerce in India

Order tracking, COD confirmation calls, return/refund management, UPI/payment support, and delivery coordination for Indian e-commerce. Powered by cutting-edge AI with full Consumer Protection Act, IT Act, and RBI regulations for digital payments compliance.

Start Free Trial
See Demo

40%

Lower RTO

<500ms

Response Time

$0.04

Per Minute

Trusted by businesses worldwide

ShopifyAmazonStripeSlackNotionVercel

Hear AI Voice Assistant in Action

Real demo calls showcasing low latency and natural conversations in multiple Indian languages

Hindi + English
Lead Qualification

B2B Lead Qualification - Flipkart Gift

AI voice agent qualifying B2B leads for corporate gifting. Ultra-low latency with 1-2 second response time. Bilingual conversation in Hindi and English.

1-2 second response latencyBilingual Hindi + English

Audio player powered by Google Drive

Open in Drive
Malayalam
Education

Institute Admission - Malayalam

AI voice agent handling admission inquiries and appointment booking for educational institutes in Malayalam language.

Malayalam language supportEducation sector use case

Audio player powered by Google Drive

Open in Drive
Tamil
Education

Institute Admission - Tamil

AI voice agent handling admission inquiries and appointment booking for educational institutes in Tamil language.

Tamil language supportEducation sector use case

Audio player powered by Google Drive

Open in Drive
Assamese
Lead Qualification

Solar Company Lead Qualification - Assamese

AI voice agent qualifying leads for solar installation company in Assamese language. Natural conversation flow with product inquiry handling.

Assamese language supportSolar/renewable energy sector

Audio player powered by Google Drive

Open in Drive
Bengali
Appointment Booking

Hospital Appointment Booking - Bengali

AI voice bot helping patients book hospital appointments in Bengali. Natural conversation with availability checking and confirmation.

Bengali language supportHospital appointment booking

Audio player powered by Google Drive

Open in Drive
Hindi
Appointment Booking

Hospital Appointment Booking - Hindi

AI voice bot helping patients book hospital appointments in Hindi. Handles doctor selection, time slot booking, and confirmation.

Hindi language supportHospital appointment booking

Audio player powered by Google Drive

Open in Drive
Telugu
Appointment Booking

Hospital Appointment Booking - Telugu

AI voice bot helping patients book hospital appointments in Telugu. Natural conversation flow for healthcare scheduling.

Telugu language supportHospital appointment booking

Audio player powered by Google Drive

Open in Drive

E-commerce Capabilities

Purpose-built for e-commerce in india automation

Order Status & Tracking

Real-time order status with integration to Delhivery, BlueDart, DTDC, and other Indian carriers

COD Confirmation

Automated COD order confirmation calls reducing RTO (return to origin) by up to 40%

Returns & Refunds

Handle return requests, pickup scheduling, and refund status in regional languages

UPI & Payment Support

Assist with UPI payment failures, cash-on-delivery queries, and EMI information

Product Information

Answer product questions, share availability, and provide personalized recommendations

Customer Analytics

Track call volumes, COD confirmation rates, and customer satisfaction metrics

55%

Call Containment

40%

Cost Reduction

90%

Satisfaction Score

<350ms

Avg Response Time

Get Started in 3 Simple Steps

From setup to live e-commerce calls

1

Configure

Set up your e-commerce voice agent with India-specific workflows

2

Test

Test with sample scenarios and refine the flow

3

Go Live

Connect your phone number and start handling calls automatically

What Our Customers Say

Real results from businesses like yours

"We deployed the AI voice agent for e-commerce in India and saw 55% of calls fully handled without human intervention. The ROI was clear within the first month."

55% Containment

E-commerce Company

Operations

"Consumer Protection Act, TRAI, IT Act compliance was non-negotiable for our e-commerce business. Edesy's platform met every requirement, and the AI quality exceeded our expectations."

Consumer Protection Act Compliant

India E-commerce

Compliance

"We cut our e-commerce call center costs by 40% while improving customer satisfaction. The voice agent handles peak volumes that used to require temporary staff."

40% Savings

E-commerce Enterprise

Finance

Simple, Transparent Pricing

Start from $0.04/min — 60% cheaper than alternatives

Pay As You Go
$0.04/ minute + telephony
Start immediately, pay per minute
  • No monthly commitment
  • Standard AI providers included
  • Twilio/Exotel integration
  • Call analytics dashboard
  • 24+ languages
  • 24/7 availability
Get Started Free
Most Popular
Pro
$49/ month
For growing businesses
  • $0.035/min platform rate
  • 300 minutes included
  • Everything in Pay As You Go
  • Priority support
  • Advanced analytics
  • Custom phone numbers
  • Webhook integrations
Start Free Trial
Max
$149/ month
For high-volume operations
  • $0.03/min platform rate
  • 1,100 minutes included
  • Everything in Pro
  • 20% off premium add-ons
  • Custom AI training
  • Dedicated support
  • Multiple phone numbers

Frequently Asked Questions

Explore More

Discover related voice AI solutions and resources

E-commerce in other countries

Ecommerce UKEcommerce USAEcommerce BrazilEcommerce Germany

Ready to automate e-commerce in india calls?

Start with a free trial — no credit card required. Get your e-commerce voice agent live in under 10 minutes.

Get Started FreeTalk to Sales

Related Pages

More AI voice agent resources

Related Solutions

Ecommerce Indonesia Ecommerce Karnataka Ecommerce Kerala Ecommerce Maharashtra Ecommerce Philippines Ecommerce Rajasthan

Explore

All Solutions AI Voice Agent Platform Voice ROI Calculator

Hear AI Voice Assistant in Action

Real demo calls showcasing low latency and natural conversations in multiple Indian languages

Hindi + English
Lead Qualification

B2B Lead Qualification - Flipkart Gift

AI voice agent qualifying B2B leads for corporate gifting. Ultra-low latency with 1-2 second response time. Bilingual conversation in Hindi and English.

1-2 second response latencyBilingual Hindi + English

Audio player powered by Google Drive

Open in Drive
Malayalam
Education

Institute Admission - Malayalam

AI voice agent handling admission inquiries and appointment booking for educational institutes in Malayalam language.

Malayalam language supportEducation sector use case

Audio player powered by Google Drive

Open in Drive
Tamil
Education

Institute Admission - Tamil

AI voice agent handling admission inquiries and appointment booking for educational institutes in Tamil language.

Tamil language supportEducation sector use case

Audio player powered by Google Drive

Open in Drive
Assamese
Lead Qualification

Solar Company Lead Qualification - Assamese

AI voice agent qualifying leads for solar installation company in Assamese language. Natural conversation flow with product inquiry handling.

Assamese language supportSolar/renewable energy sector

Audio player powered by Google Drive

Open in Drive
Bengali
Appointment Booking

Hospital Appointment Booking - Bengali

AI voice bot helping patients book hospital appointments in Bengali. Natural conversation with availability checking and confirmation.

Bengali language supportHospital appointment booking

Audio player powered by Google Drive

Open in Drive
Hindi
Appointment Booking

Hospital Appointment Booking - Hindi

AI voice bot helping patients book hospital appointments in Hindi. Handles doctor selection, time slot booking, and confirmation.

Hindi language supportHospital appointment booking

Audio player powered by Google Drive

Open in Drive
Telugu
Appointment Booking

Hospital Appointment Booking - Telugu

AI voice bot helping patients book hospital appointments in Telugu. Natural conversation flow for healthcare scheduling.

Telugu language supportHospital appointment booking

Audio player powered by Google Drive

Open in Drive

Simple, Transparent Pricing

Start from $0.04/min - 60% cheaper than alternatives

Pay As You Go
$0.04/ minute + telephony
Start immediately, pay per minute
  • No monthly commitment
  • Standard AI providers included
  • Twilio/Exotel integration
  • Call analytics dashboard
  • 24+ languages
  • 24/7 availability
Get Started Free
Most Popular
Pro
$49/ month
For growing businesses
  • $0.035/min platform rate
  • 300 minutes included
  • Everything in Pay As You Go
  • Priority support
  • Advanced analytics
  • Custom phone numbers
  • Webhook integrations
Start Free Trial
Max
$149/ month
For high-volume operations
  • $0.03/min platform rate
  • 1,100 minutes included
  • Everything in Pro
  • 20% off premium add-ons
  • Custom AI training
  • Dedicated support
  • Multiple phone numbers

Stay Updated

Get the latest updates on AI voice technology, product releases, and exclusive resources.

Get Started

Try our products for free
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Your all-in-one platform for digital innovation. We build AI-powered solutions that transform how businesses operate.

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Solutions

  • For E-commerce
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  • For Appointments
  • View All Use Cases

Services

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Resources

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  • Blog
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Company

  • About Us
  • Contact
  • Careers
  • Privacy Policy
  • Terms of Service

Products

  • AI Voice Assistant
  • WhatsApp Voice AI
  • WhatsApp Bot Builder
  • AI Website Chatbot
  • AI-SDR
  • Number Masking
  • Shopify Apps
  • View All Products

Solutions

  • For E-commerce
  • For Healthcare
  • For Real Estate
  • For Restaurants
  • For Appointments
  • View All Use Cases

Services

  • AI Chatbot Development
  • Voice AI Development
  • Shopify Development
  • SaaS Development
  • WhatsApp API Integration
  • View All Services

Resources

  • Documentation
  • Voice Agent Docs
  • API Reference
  • Number Masking API Docs
  • Blog
  • Changelog
  • Book a Demo

Company

  • About Us
  • Contact
  • Careers
  • Privacy Policy
  • Terms of Service
  • AI Voice Assistant
  • WhatsApp Voice AI
  • WhatsApp Bot Builder
  • AI Website Chatbot
  • AI-SDR
  • Number Masking
  • Shopify Apps
  • View All Products
  • For E-commerce
  • For Healthcare
  • For Real Estate
  • For Restaurants
  • For Appointments
  • View All Use Cases
  • AI Chatbot Development
  • Voice AI Development
  • Shopify Development
  • SaaS Development
  • WhatsApp API Integration
  • View All Services
  • Documentation
  • Voice Agent Docs
  • API Reference
  • Number Masking API Docs
  • Blog
  • Changelog
  • Book a Demo
  • About Us
  • Contact
  • Careers
  • Privacy Policy
  • Terms of Service

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