Order status inquiries, returns/exchanges, delivery tracking, product information, and customer loyalty program management for the US e-commerce market. Powered by cutting-edge AI with full TCPA, FTC regulations, and state consumer protection laws compliance.
60%
Call Deflection
<500ms
Response Time
$0.04
Per Minute
Trusted by businesses worldwide
Real demo calls showcasing low latency and natural conversations in multiple Indian languages
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Open in DrivePurpose-built for e-commerce automation in USA
Real-time order status updates and delivery tracking integrated with major carriers and platforms
Automated returns processing, exchange management, and refund status updates
Answer product questions, provide recommendations, and share availability and pricing details
Handle routine customer inquiries, complaints, and escalate complex issues to human agents
Address payment inquiries, process refunds, and handle billing-related customer calls
Track call volumes, resolution rates, customer satisfaction, and identify common issues
Call Containment
Cost Reduction
Satisfaction Score
Avg Response Time
From setup to live e-commerce calls in USA
Set up your e-commerce voice agent with USA-specific workflows and compliance settings
Test with sample e-commerce scenarios and refine the conversation flow
Connect your United States phone number and start handling e-commerce calls automatically
Real results from businesses like yours
"We deployed the AI voice agent for e-commerce in USA and saw 62% of calls fully handled without human intervention. The ROI was clear within the first month."
62% Containment
E-commerce Company
Operations
"FTC, TCPA, CAN-SPAM compliance was non-negotiable for our e-commerce business. Edesy's platform met every requirement, and the AI quality exceeded our expectations."
FTC Compliant
USA E-commerce
Compliance
"We cut our e-commerce call center costs by 48% while improving customer satisfaction. The voice agent handles peak volumes that used to require temporary staff."
48% Savings
E-commerce Enterprise
Finance
Start from $0.04/min — 60% cheaper than alternatives
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E-commerce in other countries
Start with a free trial — no credit card required. Get your e-commerce voice agent live for USA in under 10 minutes.