Order management, Widerrufsrecht (cancellation right) handling, delivery tracking with DHL/Hermes, and customer support for Germany's e-commerce market. Powered by cutting-edge AI with full DSGVO/GDPR, Fernabsatzrecht, and Widerrufsrecht regulations compliance.
60%
Call Deflection
<500ms
Response Time
$0.04
Per Minute
Trusted by businesses worldwide
Real demo calls showcasing low latency and natural conversations in multiple Indian languages
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Open in DrivePurpose-built for e-commerce automation in Germany
Real-time order status updates and delivery tracking integrated with major carriers and platforms
Automated returns processing, exchange management, and refund status updates
Answer product questions, provide recommendations, and share availability and pricing details
Handle routine customer inquiries, complaints, and escalate complex issues to human agents
Address payment inquiries, process refunds, and handle billing-related customer calls
Track call volumes, resolution rates, customer satisfaction, and identify common issues
Call Containment
Cost Reduction
Satisfaction Score
Avg Response Time
From setup to live e-commerce calls in Germany
Set up your e-commerce voice agent with Germany-specific workflows and compliance settings
Test with sample e-commerce scenarios and refine the conversation flow
Connect your Germany phone number and start handling e-commerce calls automatically
Real results from businesses like yours
"We deployed the AI voice agent for e-commerce in Germany and saw 58% of calls fully handled without human intervention. The ROI was clear within the first month."
58% Containment
E-commerce Company
Operations
"DSGVO, UWG, Fernabsatzgesetz compliance was non-negotiable for our e-commerce business. Edesy's platform met every requirement, and the AI quality exceeded our expectations."
DSGVO Compliant
Germany E-commerce
Compliance
"We cut our e-commerce call center costs by 44% while improving customer satisfaction. The voice agent handles peak volumes that used to require temporary staff."
44% Savings
E-commerce Enterprise
Finance
Start from $0.04/min — 60% cheaper than alternatives
Discover related voice AI solutions and resources
E-commerce in other countries
Start with a free trial — no credit card required. Get your e-commerce voice agent live for Germany in under 10 minutes.