Outbound Campaign Planner

The planner estimates costs based on your contact list size, call attempts per contact, expected connect rate, and average call duration. AI costs are calculated at approximately Rs 2.5 per minute of connected call time. The tool also factors in campaign duration and calling hour preferences to provide a realistic timeline.

AI voice agents excel at structured, repetitive outbound campaigns. The best results come from appointment scheduling (70-80% efficiency gain), payment reminders (60-70% collection improvement), lead qualification (3-5x more leads processed), and customer surveys (higher completion rates than email). Complex sales calls still benefit from human agents.

A single AI voice agent can handle hundreds of concurrent calls simultaneously, unlike human agents who handle one call at a time. For a typical campaign, AI can process 5,000-10,000 calls per day depending on call duration and your telephony infrastructure. This means campaigns that would take weeks with a human team can be completed in days.

Connect rates vary by campaign type and audience. Cold outreach typically sees 15-25% connect rates, while existing customer campaigns (reminders, surveys) achieve 35-50%. The default 40% in our planner is a moderate estimate. Factors like calling time, caller ID reputation, and contact data quality significantly impact connect rates.

Yes, Edesy AI voice agents are fully customizable. You can define conversation flows, objection handling, qualification criteria, and escalation rules. The campaign planner helps you estimate logistics and costs, and once you are ready to launch, our team helps you build and optimize the actual conversation scripts.