IVR-to-AI Migration Planner

The planner evaluates four dimensions: your current IVR infrastructure (type, complexity, volume, vendor, completion and abandonment rates), migration goals (desired improvements, approach, timeline), technical environment (integrations, data sensitivity, telephony, team capacity), and produces a comprehensive migration blueprint with complexity scoring, phased timeline, metrics tracking, and risk assessment.

The complexity score is based on industry benchmarks from hundreds of IVR-to-AI migrations. It factors in IVR menu depth, call volume, number of integrations, data sensitivity requirements, and timeline aggressiveness. While directional, it provides a reliable starting point for internal planning and vendor discussions.

Yes. The planner supports three migration approaches: parallel (run both systems simultaneously), phased (migrate department by department), and full replacement. The phased approach is most common and the planner tailors its timeline and risk assessment to your selected strategy.

No. All calculations run entirely in your browser. Your IVR details, integration information, and assessment results are never sent to our servers or stored. If you choose to download the migration blueprint PDF, we only collect the email address you provide and never share it with third parties.

Review the phased timeline and risk assessment with your IT team. Use the complexity score to set realistic expectations with stakeholders. The metrics section provides baseline KPIs to track before and after migration. For a detailed implementation plan specific to your vendor and integrations, request a free consultation with our voice AI migration specialists.