Win back dormant customers with AI reactivation calls. Personalized outreach, special offers, and feedback collection to re-engage lapsed users.
Reactivation Rate
ROI
Than New
Collected
How AI voice assistant helps with customer reactivation
Identify customers who haven't engaged recently
AI references past purchases and preferences
Present special incentives to return
Understand why they left
Address concerns that caused lapse
Help reactivated customers get started again
Why use AI for customer reactivation
Revenue Recovery
15% win-back
Lower CAC
5x better ROI
Churn Insights
Learn why they left
Database Hygiene
Clean inactive lists
Special Offers
Incentives to return
Concerns Heard
Issues addressed
Easy Return
Guided re-onboarding
Valued Relationship
We want you back
From call to resolution
Identify Dormant
CRM flags inactive
AI Reaches Out
Personalized call
Offer Presented
Win-back incentive
Reactivation
Customer returns
Real results from businesses
"AI voice assistant transformed our customer reactivation operations. Results exceeded expectations."
15% Reactivation Rate
Customer Reactivation
Operations Head
"The multilingual support is perfect for our diverse customer base."
22+ Languages
Customer Reactivation
CX Manager
"ROI was clear within the first month. Significant cost savings while handling more volume."
50% Cost Savings
Customer Reactivation
CEO
Common questions
We integrate with your CRM/database to identify customers who haven't purchased or engaged in a defined period (e.g., 90+ days). Segments can be customized.
Discounts (10-20%), free shipping, loyalty points, or exclusive access to new products. The offer should address why they might have left.
Typical campaigns see 10-20% reactivation. Even 10% is valuable since these are already acquired customers - reactivation is 5x cheaper than new acquisition.
AI collects feedback on why they won't return. This insight is valuable for improving retention. You can also clean your database based on definitive 'not interested' responses.
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See how AI voice assistant can transform your customer reactivation operations
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Open in DriveBest AI voice agent pricing worldwide - from ₹4/min ($0.04) | 40% more affordable than US alternatives