Resolve 70% of support tickets automatically. 24/7 AI support that improves satisfaction and reduces costs.
Auto-Resolution
Starting Price
Languages
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Purpose-built AI chatbot features that make Edesy the best choice for customer service.
Compare the best chatbot solutions for customer service. See how they stack up.
AI-powered chatbot trained on your content. GPT-4, no coding required.
$29-99/month
Advantages
Enterprise customer service platform
$55-115+/agent/month
Pros
Cons
Best for: Large support operations
Customer support software with chatbot
$15-69/agent/month
Pros
Cons
Best for: Growing support teams
Customer messaging with Fin AI
$74-999+/month
Pros
Cons
Best for: Well-funded startups
Help desk with basic chatbot
$20-65/user/month
Pros
Cons
Best for: Teams wanting simplicity
Features that matter most for customer service chatbot success.
AI Resolution
GPT-4 understands queries and provides accurate answers
Knowledge Training
Train on help docs, FAQs, and past tickets
Smart Handoff
Escalate complex issues with full conversation context
Ticket Deflection
Resolve queries before they become tickets
24/7 Support
Always available without staffing night shifts
CSAT Improvement
Instant responses improve customer satisfaction
Real ways businesses use AI chatbots in customer service.
Build your customer service chatbot without coding
Enter website URL or upload documents
Chatbot trains on your content automatically
Adjust appearance and behavior
Embed on your site with one line of code
Common questions about chatbots for customer service
With good training content, Edesy resolves 60-80% of queries automatically. This includes FAQs, how-to questions, and policy inquiries.
Edesy detects when it cannot help and smoothly escalates to human agents with the full conversation context. No information is lost.
Enter your help center URL and Edesy crawls automatically. You can also upload PDFs and documents, or sync with Zendesk/Freshdesk knowledge bases.
No, quite the opposite. Instant 24/7 responses improve CSAT. Customers get immediate help instead of waiting hours for simple questions.
Start your free trial today. No credit card required.