Boost sales and cut support costs with AI that knows your products, tracks orders, and converts visitors 24/7.
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Purpose-built AI chatbot features that make Edesy the best choice for e-commerce.
Compare the best chatbot solutions for e-commerce. See how they stack up.
AI-powered chatbot trained on your content. GPT-4, no coding required.
$29-99/month
Advantages
E-commerce helpdesk with automation
$10-900/month
Pros
Cons
Best for: Large stores with support teams
Chat platform with e-commerce features
$29-394/month
Pros
Cons
Best for: Stores wanting live chat + basic bot
Enterprise support suite
$55+/agent/month
Pros
Cons
Best for: Enterprise e-commerce
Customer messaging platform
$74-999+/month
Pros
Cons
Best for: Well-funded e-commerce startups
Features that matter most for e-commerce chatbot success.
Product Q&A
Answer sizing, specs, and compatibility questions instantly
Order Tracking
Real-time order status and shipping updates in chat
Returns Help
Guide return eligibility and process initiation
Cart Recovery
Engage abandoning visitors with targeted messaging
Product Recs
Suggest products based on customer needs
Multi-language
Serve international customers natively
Real ways businesses use AI chatbots in e-commerce.
Build your e-commerce chatbot without coding
Enter website URL or upload documents
Chatbot trains on your content automatically
Adjust appearance and behavior
Embed on your site with one line of code
Common questions about chatbots for e-commerce
Edesy works with all major platforms: Shopify, WooCommerce, BigCommerce, Magento, Wix, Squarespace, and custom stores via our universal widget.
Yes, Edesy integrates with shipping carriers and your e-commerce platform to provide real-time order status updates.
Edesy crawls your product pages and learns descriptions, specs, and reviews. It can answer any product question accurately.
Yes, Edesy can engage visitors showing exit intent, answer their questions, and provide incentives to complete purchase.
Start your free trial today. No credit card required.