Edesy Chatbot
Service Businesses

WhatsApp Chatbot for Appointment Booking

Let customers book appointments on WhatsApp anytime. Chatbot shows availability, books slots, sends reminders, and handles rescheduling - no human needed.

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90%

Self-Service Bookings

50%

Fewer No-Shows

< 2 min

Booking Time

40%

More Bookings

Appointment Booking Chatbot Features

Everything you need to build a appointment booking chatbot - no coding required

Real-time Availability

Bot shows available slots from your calendar. Customers pick their preferred time without back-and-forth.

Service Selection

Let customers choose service type, duration, and provider. Guide them to the right appointment.

Provider Matching

Route appointments to the right team member based on service, location, or availability.

Automated Reminders

WhatsApp reminders before appointments. Reduce no-shows with easy reschedule option.

Easy Rescheduling

Customers change or cancel via chat. Calendar updates automatically.

Booking Analytics

Track booking rates, popular times, no-shows, and capacity utilization.

Benefits for Everyone

Results that matter for teams and customers

For Businesses

  • 24/7 Bookings

    Never miss appointments

  • Fewer No-Shows

    Reminders reduce absences

  • Staff Time Saved

    No manual scheduling

  • Better Utilization

    Fill more slots

For Customers

  • Book Anytime

    No waiting for business hours

  • Instant Confirmation

    Know it's booked

  • Easy Changes

    Reschedule via chat

  • Helpful Reminders

    Never forget

How to Build a Appointment Booking Chatbot

Simple steps, no coding required

1

Connect Calendar

Link Google, Outlook, or custom

2

Define Services

Set appointment types and durations

3

Build Flow

Create booking conversation

4

Deploy Bot

Start accepting bookings

Appointment Booking Chatbot FAQ

Common questions answered

Which calendars are supported?

Google Calendar, Microsoft Outlook, Apple Calendar, Cal.com, and custom systems via API. Real-time availability sync.

Can I have different appointment types?

Yes, define multiple services with different durations, providers, and availability. Bot guides customers to the right option.

How do reminders work?

Automated WhatsApp messages at configurable times (e.g., 24 hours, 2 hours before). Include easy reschedule/cancel buttons.

Can I collect prepayment?

Yes, integrate payment collection before booking confirmation. Works with Razorpay, Stripe, and other payment gateways.

Ready to Build Your Appointment Booking Chatbot?

Create a powerful WhatsApp chatbot in minutes - no coding required

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