Collect more customer feedback with a WhatsApp chatbot. Quick surveys, NPS scores, and review requests with 5x higher response rates than email.
Response Rate
More Reviews
To Complete
NPS Improvement
Everything you need to build a feedback collection chatbot - no coding required
Quick Net Promoter Score surveys via WhatsApp. Button responses make it easy - higher completion rates.
Request reviews after purchase/service. Include links to Google, Amazon, or your site for public reviews.
Short satisfaction surveys with button responses. No typing needed - one-tap answers.
Send feedback requests at the right moment - after delivery, after service, at key milestones.
Instant alerts on low scores or negative feedback. Address issues before they become public complaints.
Track NPS trends, satisfaction scores, common themes. Identify areas for improvement.
Results that matter for teams and customers
More Responses
45% vs 5% email
Quick Insights
Real-time feedback
Early Warning
Catch issues fast
Actionable Data
Trends and themes
Quick & Easy
One-tap responses
Voice Heard
Feedback that matters
Right Timing
When it's relevant
Not Annoying
Respectful frequency
Simple steps, no coding required
Define Triggers
When to request feedback
Build Surveys
Create feedback flows
Set Alerts
Configure negative feedback alerts
Deploy Bot
Start collecting feedback
Common questions answered
NPS (0-10 scale), CSAT (1-5 stars), yes/no questions, multiple choice, and open-ended. Use buttons for quick responses.
After positive feedback (high NPS/CSAT), send follow-up with direct link to leave a public review. Happy customers are more willing.
Instant alerts to your team. Route to support for immediate follow-up before the issue escalates or goes public.
Yes, set rules like 'no more than once per month per customer' or 'only after new purchases'. Avoid survey fatigue.
Explore more chatbot use cases
Create a powerful WhatsApp chatbot in minutes - no coding required