Let customers check order status on WhatsApp anytime. Automated tracking lookups, delivery updates, and issue handling - reduce support tickets by 60%.
Fewer WISMO Queries
Status Response
Self-Service Rate
Better Delivery Rate
Everything you need to build a order tracking chatbot - no coding required
Customer sends order number, bot instantly shows status, tracking, and expected delivery. No waiting for support.
Integrate with shipping carriers for live tracking data. Customers see exactly where their package is.
Send automated updates at key stages - shipped, out for delivery, delivered. Reduce 'where is my order' queries.
Let customers reschedule deliveries via chatbot. Updates flow to your logistics partner automatically.
Common issues (address change, delay inquiry) handled by bot. Complex issues escalate to support.
Track order status query patterns, common issues, and support ticket reduction.
Results that matter for teams and customers
Reduced Tickets
60% fewer WISMO queries
Lower Costs
Automated support
Better Experience
Instant answers
Delivery Insights
Track patterns
Instant Status
No waiting for response
24/7 Available
Check anytime
Easy Rescheduling
Change delivery via chat
Proactive Updates
Know before asking
Simple steps, no coding required
Connect Store
Integrate e-commerce platform
Link Carriers
Connect shipping partners
Build Flows
Create order status conversations
Deploy Bot
Go live on WhatsApp
Common questions answered
Shopify, WooCommerce, Magento, BigCommerce, and custom platforms via API. Order data syncs in real-time.
All major carriers: Delhivery, Blue Dart, DTDC, Ecom Express, FedEx, DHL, and more. We pull live tracking data.
Yes, bot can collect rescheduling requests. Either sync to carrier API automatically or create a ticket for your team.
Bot asks for alternative identifiers (phone number, email). If still not found, it creates a support ticket with customer details.
Explore more chatbot use cases
Create a powerful WhatsApp chatbot in minutes - no coding required