Edesy Chatbot
Sales & E-commerce

WhatsApp Chatbot for Product Inquiry

Turn product inquiries into sales with a WhatsApp chatbot. Answer questions instantly, show products, and guide customers through their purchase journey.

View All Features
65%

Queries Auto-Answered

35%

Higher Conversion

< 15 sec

Response Time

20%

Higher AOV

Product Inquiry Chatbot Features

Everything you need to build a product inquiry chatbot - no coding required

Instant Answers

Bot answers product questions using your catalog data - specs, pricing, availability. No waiting for sales team.

Catalog Browsing

Let customers browse products via WhatsApp. Show images, descriptions, and prices in chat.

Product Recommendations

Bot suggests products based on customer needs. 'Looking for X? Try these options...'

Comparison Help

Help customers compare options. Side-by-side features, pricing differences, use cases.

Add to Cart

Customers add products and checkout without leaving WhatsApp. Seamless purchase flow.

Sales Analytics

Track popular questions, product interest, and conversion from inquiry to purchase.

Benefits for Everyone

Results that matter for teams and customers

For Sales Teams

  • Pre-Qualified Buyers

    Bot handles tire-kickers

  • Product Knowledge

    Bot knows specs perfectly

  • 24/7 Coverage

    Never miss inquiries

  • Warm Handoffs

    Full context when escalated

For Customers

  • Instant Information

    No waiting

  • Browse Easily

    Products in chat

  • Get Recommendations

    Personalized suggestions

  • Buy Easily

    Checkout in chat

How to Build a Product Inquiry Chatbot

Simple steps, no coding required

1

Upload Catalog

Import products with details

2

Build Flows

Create inquiry conversations

3

Set Recommendations

Define suggestion rules

4

Launch Bot

Start helping customers

Product Inquiry Chatbot FAQ

Common questions answered

How do I add my product catalog?

Import from Shopify, WooCommerce, or upload CSV/Excel. Include images, descriptions, specs, and pricing. Bot learns your products automatically.

Can customers see product images?

Yes, bot sends product images, carousels, and even videos via WhatsApp. Rich visual experience.

How do recommendations work?

Define rules like 'if interested in X, suggest Y'. Or let bot learn from common product combinations and customer preferences.

Can customers buy through the chatbot?

Yes, add to cart and checkout via WhatsApp. Payment integration with Razorpay, Stripe, etc. for seamless purchase.

Ready to Build Your Product Inquiry Chatbot?

Create a powerful WhatsApp chatbot in minutes - no coding required

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