24/7 concierge service without 24/7 staffing. AI chatbot handles room service orders, local recommendations, guest requests, and FAQs - in any language.
Requests Handled
More Room Service
Concierge
Guest Satisfaction
Everything you need to build a hotel concierge chatbot - no coding required
Guests order food, amenities, and services via chat. Orders route to relevant departments.
Suggest restaurants, attractions, activities based on guest preferences.
Book spa, tours, transport, and experiences. Confirmations sent automatically.
Answer about facilities, policies, checkout times, WiFi, and amenities.
Serve international guests in their language. Auto-translate conversations.
Track guest requests from submission to completion. Updates via chat.
Results that matter for teams and customers
24/7 Service
Without overtime costs
More Revenue
Easy upsell services
Staff Efficiency
Handle complex only
Guest Insights
Request patterns
Instant Service
No waiting on hold
Any Language
Communicate naturally
Easy Orders
Room service in seconds
Local Tips
Personalized recommendations
Simple steps, no coding required
Add Services
Menu, amenities, policies
Setup Routing
Requests to departments
Add Local Info
Recommendations database
Deploy
In-room tablets, app, web
Common questions answered
Requests route to relevant department (housekeeping, F&B, front desk) via your PMS or task management system.
Yes, full menu ordering with customization. Orders go to kitchen. Guest gets confirmation and ETA.
Extra towels, turndown service, room cleaning - guests request via chat, housekeeping gets notified.
Integrates with Opera, Cloudbeds, Mews, and others. Guest info and room numbers linked automatically.
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