One bot for all internal queries. Employees ask about IT, HR, facilities, admin - bot routes to the right knowledge base or team. Self-service at scale.
Self-Service Rate
Faster Resolution
Ticket Reduction
Employee Support
Everything you need to build a internal support chatbot - no coding required
Single bot handles IT, HR, Facilities, Admin. Routes based on query type.
Connect multiple knowledge bases. Bot searches across all internal content.
If bot can't resolve, route to right department with full context.
Employees get help anytime, even outside business hours.
See query patterns across all departments. Identify improvement areas.
Different answers for different roles. Managers see different info than ICs.
Results that matter for teams and customers
Reduced Volume
Across all departments
Better Routing
Right team gets right issues
Unified View
All internal support data
Scale Support
Growing company, same team
One Place
All internal help
Instant Answers
Common questions resolved
24/7 Access
Not limited to business hours
Easy Escalation
Humans when needed
Simple steps, no coding required
Connect KBs
Link department knowledge bases
Setup Routing
Define department triggers
Train Bot
AI learns all content
Deploy
On intranet, Slack, Teams
Common questions answered
Train on query types. IT keywords route to IT, HR keywords to HR, etc. Or let it search all and provide best answer regardless of source.
Yes, department admins manage their own knowledge base. Changes reflect in bot automatically.
Bot can pull from multiple KBs for comprehensive answers, or route to the primary relevant team.
Role-based access control. Salary info only visible to HR queries from managers, for example.
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