SMS achieves 98% open rates vs 20% for email. Recover more abandoned carts with text messages that customers actually read and respond to within minutes.
Open Rate
Recovery Rate
Response Time
Better
SMS cart recovery that converts
SMS reaches customers instantly. No spam folders, no promotions tab - straight to their phone.
AI-optimized send times based on customer timezone and behavior. Reach them when they're likely to act.
Include customer name, product details, and dynamic cart values. Personal feels less promotional.
One-tap link to resume checkout. No logging in, no cart rebuilding - instant purchase.
Automatically include discount codes. Escalate offers in follow-up messages if needed.
Send cart images via MMS for visual reminder of what they left behind.
Set up SMS cart recovery
Add SMS opt-in to checkout, pop-ups, or forms. Build your SMS list with proper consent.
Set up automated SMS sequence: first message at 1 hour, follow-up at 24 hours, final at 72 hours.
Write concise, compelling SMS copy. Include cart link, optional discount, and clear CTA.
Activate the flow and track open rates, click-through, and recovery conversions.
Common questions about SMS recovery
Other SMS marketing use cases
Complete your e-commerce stack
Pay based on results, not messages. Start with a 14-day free trial.
Start reaching customers where they actually see your messages