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Getting Started with AI Agent Builder

A beginner's guide to Edesy's AI Agent Builder. Learn how to create, configure, and deploy your first AI agent in under 30 minutes.

E
By Edesy Team
Published: December 15, 2024•7 min read
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Table of contents

  • What You'll Learn
  • Prerequisites
  • Step 1: Create Your Agent
  • Step 2: Configure Basic Settings
  • Agent Personality
  • Language Settings
  • Step 3: Add Your Knowledge Base
  • Ways to Add Knowledge
  • Knowledge Base Tips
  • Step 4: Configure AI Settings
  • Model Selection
  • Temperature
  • Response Length
  • Step 5: Set Up Actions
  • Available Actions
  • Example: Order Lookup Action
  • Step 6: Configure Channels
  • Web Chat
  • WhatsApp
  • Other Channels
  • Step 7: Test Your Agent
  • Built-in Test Console
  • Testing Checklist
  • Test Scenarios
  • Step 8: Go Live
  • Soft Launch (Week 1)
  • Expanded Rollout (Week 2-3)
  • Full Launch (Week 4+)
  • Monitoring and Analytics
  • Key Metrics
  • Dashboard Features
  • Common Issues and Fixes
  • "AI gives wrong answers"
  • "AI doesn't know enough"
  • "Responses feel robotic"
  • "Escalation happens too often"
  • Next Steps
  • Resources
  • Need Help?
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Services

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