Zapier is great for workflow automation. But for building AI agents that have real conversations with customers via voice, WhatsApp, and chat? You need a platform built for that. That's Edesy.
Different tools for different jobs
For AI agent use cases
Edesy is purpose-built for AI agents. Zapier connects apps - we build intelligent agents that have conversations, understand context, and take actions.
Real phone calls and WhatsApp conversations built-in. Not awkward webhooks - actual voice AI and rich messaging.
Multi-turn conversations with memory and context. Zapier workflows are trigger-action; our agents actually understand and respond.
Human handoff, sentiment detection, escalation rules. We're built for customer-facing AI, not just backend automation.
Right tool for the right job
"We tried building customer support automation with Zapier. It couldn't handle real conversations. Edesy solved that immediately."
Switched from Zapier
E-commerce Brand
CX Lead
"We use both now. Zapier for backend, Edesy for customer-facing AI. They work together perfectly."
Best of Both
SaaS Company
Operations